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Extended Stay America Select Suites - Oklahoma City - West
- Hotels
- Oklahoma City, OK
About this business
Location details
4300 W I 40 Service Rd, Oklahoma City, OK, 73108, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Worst experience ever We arrived around 9 PM and fronr desk was closed. Homeless people were everywhere outside. Finally had to call and have someone come from upstairs to check us in. Got to our room and bed was hard as a rock with 3 super thin pillows. We couldnt sleep for thw man in the hall yelling all night. Finally another guest called the cops at 5 AM and we left. Never again will we stay at one of these hotels.
Business response:
Thank you for taking the time to provide your honest feedback regarding your experience at our hotel. We sincerely apologize for the issues that you encountered during your stay. Our goal is to create a peaceful and comfortable stay, and can't apologize enough that this did not happen for you. We can assure you that we will address these concerns with our team so that we can improve the overall guest experience for all our future guests. We wish you all the best in your future lodging experiences.
La res epsilon it’s muy rasiste
Business response:
Thank you for taking the time to review your stay with us, Deisy. We apologize for any issues that you had during your stay. We would love another chance to show you a much better experience the next time you are in the area.
Worst sleep ever Bed was awful! It was literally like a pull out couch bed with a head board. Pillows were so flat even folding them in half didn’t help.
Business response:
Thank you for your honest feedback and review, Kelsey. We sincerely apologize for the discomfort of the pillows and how it impacted your time with us. We are constantly looking for ways to improve the overall experience and will use your feedback to do just that. Thank you for allowing us to host you and we wish you all the best in your future travels.
People there are rude & if ur company transfers u they won’t reimburse money. Like I work my ass off & still barely make it from check to check for them to screw me outta money. I had to sleep in my truck because they wouldn’t reimburse me
Business response:
Thank you for taking the time to review your stay, David. We are so sorry for the issues that you experienced with customer service and our refund policy. We work hard to ensure that our policies are communicated to each guest and we apologize if you were not aware of this prior to checking in. We hate to see that this experience left you with a negative impression of our hotel but we wish you all the best in your future travels.
Wow At 7 am i was getting in the shower and i fall down and i hurt my sekf bc there no rubber bath mats in the bath tub and when i check out i told the manager she said that she is going have one of the maids to check it out and i heard nothing else and i went to the hospital because i hurt my right leg and my neck and my back. The manager didn't do a report about it or anything
Business response:
Thank you for reviewing your stay with us, Heather. We are disheartened to hear about the incident that occurred at the property. We make a tremendous effort to address these concerns promptly. We are so sorry that this did not happen for you and we can assure you that we will review this with our team at the property for further review. We do hope that your future travels are wonderful ones.
The men that live there are very creepy and I would definitely not go if you are a young woman
Business response:
thanks for your feedback
Frequently asked questions about Extended Stay America Select Suites - Oklahoma City - West
How is Extended Stay America Select Suites - Oklahoma City - West rated?
Extended Stay America Select Suites - Oklahoma City - West has a 3.4 star rating with 701 reviews.
When is Extended Stay America Select Suites - Oklahoma City - West open?
Extended Stay America Select Suites - Oklahoma City - West is open now. It will close tomorrow at 12:00 a.m.