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Extended Stay America Select Suites - Oklahoma City - West
- Hotels
- Oklahoma City, OK
About this business
Location details
4300 W I 40 Service Rd, Oklahoma City, OK, 73108, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very dirty
Business response:
Oh no – we’re so disappointed to see a 1-star rating. We hope you’ll stay with us again for a better experience.
Worst place I've stayed in my 39 years of life The check in took over 2 hours for our party of 13, with 5 different rooms only. The hotel refused to honor reservation of the sixth room person in our party, even when shown proof with confirmation number. The hotel staff harrassed others in my party about payments that had already been received. Three out of the five rooms woke up the second day of our stay by hotel staff saying we need to leave the hotel by 11am that day or pay another day, even when we showed paid in full re... read more
Business response:
Hello Latisha. On behalf of our entire staff we sincerely apologize that this was your experience. We strive to deliver not only a high level of cleanliness and comfort - but also hospitality and customer service. I can't tell you how disappointing it is to see that your experience did not include this, and we will make sure that we address these concerns with our front desk and housekeeping teams for immediate action and review. We have complete confidence that this was an isolated event and will do our best to deliver a mu... read more
Business response:
Thank you for your rating. We are so disappointed to see the low rating and apologize for any issues that you had that led to the low score. We will use this as an opportunity to improve.
Business response:
so sorry for your issues that happened
Business response:
Thank you
Disappointed in both Hotels When I drove up place parking lot was extremely dark and people standing in the shadows. Was not comfortable with location. Went few miles to Marriott wher it was also very dark. Lost payment for both hotels very disappointed in both places slept in car.
Business response:
Sorrry for the problem.
Not bad if you're just staying one night. But if you have an extended stay like we did..not a good idea. First night there my daughter's comforter smelled like piss. Felt like I adopted a whole family of cockroaches. People living there like it's low income housing. Got very little sleep due to noisy neighbors and possibly repairs being made in the middle of the night?
Business response:
so sorry your experience was not what you expected.
Business response:
sorry your stay was not what you expected.
Business response:
Thank you
Frequently asked questions about Extended Stay America Select Suites - Oklahoma City - West
How is Extended Stay America Select Suites - Oklahoma City - West rated?
Extended Stay America Select Suites - Oklahoma City - West has a 3.4 star rating with 701 reviews.
When is Extended Stay America Select Suites - Oklahoma City - West open?
Extended Stay America Select Suites - Oklahoma City - West is open now. It will close tomorrow at 12:00 a.m.