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Extended Stay America Select Suites - Oklahoma City - West
- Hotels
- Oklahoma City, OK
About this business
Location details
4300 W I 40 Service Rd, Oklahoma City, OK, 73108, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
thanks for the review.
The first day I checked n around 3pm and when i Iaid n the bed the sheets and the comforter was still damp.
Business response:
sorry for the problem you experienced at our hotel.
Nightmare It looked like were in Tijuana. As we were leaving to go to our room OKLAHOMA CITY POLICE chased a Mexican through the lobby. Finally around the outside of the building. Queen beds on cot frame and thin wimpy pillow. Heard someone wrestling all night on the floor above us.
Business response:
sorry for you experience at our hotel.
Everything was great, except the attitude and non professionalism of the general manager.
Business response:
sorry for the problem you experience you had at our hotel.
The rooms have a kitchenette. The hotel charges extra for cooking utensils. Also charges more for eating utensils. We contacted the front desk twice to inform them we would not check in until well after midnight. When we did not check in by 7 PM our room was canceled. We travel to Oklahoma City regularly,I seriously doubt I will stay here again.
Business response:
Thank you for sharing your impressions, Glen. It is so difficult to read that we've disappointed you so much because of the issues with the amenity offerings and customer service. We can assure you that we will address your concerns with the front desk team directly for further action and resolve. We hope your future lodging experiences are truly wonderful ones.
Business response:
Thank you for taking time to rate our hotel. We are disappointed in the 2-star rating and hope you’ll consider staying with us again to enjoy a better experience.
Don't stay here with kids or standerds There are people living there long term. The halls smell from them cooking. Got to our rooms to find hair all over the bathroom and trash under the bed.
Business response:
Oh no! Thank you so much for letting us know, Karen. This is not at all what we are known for and I'm so sorry for this unpleasantness. We hope you'll come back for a more typical fresh, clean stay with us.
I didn’t like to stay at that hotel the room was very dirty I ended going to another hotel
Business response:
Thank you so much for letting us know. This is not at all what we are known for and I'm so sorry for your disappointing stay. We hope you'll come back for a more typical fresh, clean stay with us.
Business response:
Thank you for taking time to review our hotel. We are sorry to see that our hotel did not meet your expectations, Kendra. We would love to welcome you back if you need a simple, affordable stay. Best wishes in your future travels.
Frequently asked questions about Extended Stay America Select Suites - Oklahoma City - West
How is Extended Stay America Select Suites - Oklahoma City - West rated?
Extended Stay America Select Suites - Oklahoma City - West has a 3.4 star rating with 701 reviews.
When is Extended Stay America Select Suites - Oklahoma City - West open?
Extended Stay America Select Suites - Oklahoma City - West is open now. It will close tomorrow at 12:00 a.m.