This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - Omaha - Southwest
- Hotels
- Omaha, NE
About this business
Location details
6855 S 118th St, Omaha, NE, 68137, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I feel like the photos on the website are very deceiving!! I thought I was walking into a nicer room, instead I got to my non-smoking room that smelled like an ash tray, a toilet that hadn’t been clean and a dirty floor. If it wasn’t almost 11:00 pm I would have asked for a different room but at that point I wasn’t sure that would be much better.
Business response:
Oh no! I'm so sorry to hear that your experience was not the wonderful one we intended for you. We hope you'll give us another opportunity to truly impress you.
They called before I checked in to ask if I was still coming and to tell me they had a surprise. That suprise was NOT having a king sized bed for me but upgrading me to two beds. TV didnt work, no soap in the bathrooms, the list goes on... not a 4 star hotel
Business response:
I'm so sorry we disappointed you. Thank you for letting us know.
I can't think of one positive thing to say about this location. NOT ONE THING! I actually had my entire booking reversed because I could not stay in this place whatsoever. Questionable guests, loud music all times of night, mildew in the A/C...a complete no.
Business response:
I'm so sorry to hear that this was your impression of our hotel. We wish you the best in your future travels.
Better off sleeping in your CAR! I stayed for 10 days and never once had my room serviced! They say they'll service it once a week but never do. You have to go to Wal Mart and buy towels and sheets! They kept telling me they'd at least give me towels and sheets so I could change out myself but NEVER did. Paper thin walls, you hear everyone around you late, then loud trucks outside early. If you don't want to sleep this is the place for you!
Business response:
Thank you for taking time to review our hotel. We are sorry to hear that our hotel did not meet your expectations. Best wishes in your future travels.
Long stay place The room was clean but we had two adults and two kids. Two towels and if you needed towels tissue or anything else you had to ask. No one offered or ask if we needed anything. The room was supposed to be cleaned on Friday and didn’t even ask if we needed clean sheets. Not what I thought it would be.
Business response:
I'm so sorry to hear that our hotel did not meet your expectations. Our intention is to WOW guests with super clean rooms and over-the-top friendly service, I'm sorry that was not your experience. I hope you'll consider giving us another try in the future.
Had a drunk guy try to follow me to my room. Very loud hotel at night and in the early morning. Took forever to check in. Overall very poor experience.
Business response:
I'm so sorry to hear about this and that you had a disappointing stay. Best wishes in your future travels.
Business response:
We are sorry you did not thoroughly enjoy your stay with us and hope you'll give us another try the next time your travels bring you to the area.
DONT GO HERE EVER! Front desk sucked, um theirs weed smoking going on and i reached out and no one addressed this on several days of being there. To include constant arguing with guests, domestic violence in the parking lot drug dealing and people that think they are a herd of buffalo upstairs. the bed has cause me to go back to my doctor so i have to get shots in my back and the nerves burned out. For the hotel to be THAT close to ralston at that, its very freaking surprising. I wont even gasp to recommend this hotel to my ... read more
Business response:
Thank you for your review. We value your feedback and are so sorry to hear that your experience was a negative one during this stay. WoodSpring Suites strives to provide guests with a clean, affordable environment they can enjoy, feel comfortable in, and want to return to. We are so sorry this stay disappointed you. Best wishes in your future travels.
Last Minute Stay Last minute stay. Moving from one state to another. Had to have a room to stay in while unpacking the trailer. Should have looked longer.
Business response:
Thank you for taking time to review our hotel. We are sorry you did not enjoy your stay with us. Your comments have been forwarded to the staff to provide them with additional feedback on your impressions of the hotel. We wish you the best in your future travels.
Frequently asked questions about Extended Stay America Select Suites - Omaha - Southwest
How is Extended Stay America Select Suites - Omaha - Southwest rated?
Extended Stay America Select Suites - Omaha - Southwest has a 3.1 star rating with 408 reviews.
When is Extended Stay America Select Suites - Omaha - Southwest open?
Extended Stay America Select Suites - Omaha - Southwest is open now. It will close tomorrow at 12:00 a.m.