Extended Stay America Select Suites - Omaha - Southwest

Anonymous 

on Expedia

7 years ago

Check in I arrived at 10:30 pm after a long drive to Omaha, and I learned that the front desk was only staffed until 8:00pm. They had a phone for which to call and get someone to the front desk after hours, which I called. After trying a few numbers, I left it on hold while I used my cell phone to try to get a hold of the hotel in other ways. After a half hour, I simply needed a place to sleep so I left for another hotel. I received a refund, but if you'd like a bed to sleep in on your first hotel you chose, I would not reco... read more

Isaac 

on Expedia

8 years ago

Wouldn't recommend it! Bed was extreanly uncomfortable!! TV volume would turn up and down by itself every few seconds to where it was way to loud or so quiet you couldn't hear it. Room was so hot that we turned on the A/C and opened the window @ 30°F outside and we were still sweating. Slow check in.. Wouldn't recommend it! 

Kris 

on Expedia

8 years ago

Like a military dorm Be Warned! This is NOT a regular hotel. It is an "extended stay" and looks as though it has been used for low-wage construction crews for years. Totally dingy and completely no frills to the point that the two chairs were plastic cafeteria-style chairs. There was old toothpaste in my sink. No one was there to check me in, I had to call on a phone in the waiting room (as there is no lobby). Since there aren't any "Do Not Disturb" signs the maid woke me up in the morning despite me checking in at midnight.... read more

Laura 

on Expedia

8 years ago

Find somewhere else to stay Front desk person was very nice but very incompetent. Paper thin walls , could hear conversations in adjoining rooms and someone moving luggage and chairs around in the middle of the night upstairs. 

Anonymous 

on Expedia

8 years ago

Comparable cheap but you get what you pay for. Lobby isn't open too often. Sat there just waiting to be helped. Two people to a twin bed was awful but my bad for not seeing that on description. Omaha hotel is some bs deal. I mean Omaha is not some tourist hotspot and no reason for hotels to be so expensive. 

Anonymous 

on Expedia

8 years ago

Not Staff's Fault Expedia promised us a non-smoking double room, and we ended up with two smoking rooms. The hotel was great in that they comped us the second room, but, Expedia clearly fell down on the job in terms of communicating with the hotel. ' I am quite shocked that there are still hotels that have smoking rooms. If I would have known this, I would have never booked us here. The room was clean, but, I have finally gotten the smoke out of all of our stuff. The staff were exceeding nice, but, would not every stay ther... read more