Extended Stay America Select Suites - Omaha - Southwest

Anonymous 

on Expedia

7 years ago

Comparable cheap but you get what you pay for. Lobby isn't open too often. Sat there just waiting to be helped. Two people to a twin bed was awful but my bad for not seeing that on description. Omaha hotel is some bs deal. I mean Omaha is not some tourist hotspot and no reason for hotels to be so expensive. 

Anonymous 

on Expedia

7 years ago

Not Staff's Fault Expedia promised us a non-smoking double room, and we ended up with two smoking rooms. The hotel was great in that they comped us the second room, but, Expedia clearly fell down on the job in terms of communicating with the hotel. ' I am quite shocked that there are still hotels that have smoking rooms. If I would have known this, I would have never booked us here. The room was clean, but, I have finally gotten the smoke out of all of our stuff. The staff were exceeding nice, but, would not every stay ther... read more

Joshua 

on Expedia

8 years ago

Run Away The pictures online look great. The actual experience is a whole other story. This hotel appears to have recently changed to the WoodSpring, and is thus updating. They've gotten about a third of the way to the goal and stopped. The first room had no working deadbolt, and reeked of smoke. It took 4 more attempts to find a room with a working lock. They've attempted to repair the door jam for the new lock set, and in doing so have obstructed the deadbolts ability to engage. The room is sparsely furnished, not even a l... read more

Mavis 

on Expedia

8 years ago

Not happy at all! This hotel is a suite with kitchens. There was a refrigerator and a microwave with a small cooking stove. However, there were no dishes, utensils, glasses, or pots and pans. There was not even a coffee pot. The staff at the front desk told me we could get plates and cups for 2 for an additional charge of about $25. Had I known this, I would not have stayed here. in order to get coffee in the morning, I had to drive to the nearest convenience store about 10 minutes away. In addition to the lack of amenities ... read more

Billy 

on Expedia

8 years ago

DO NOT STAY HERE 

Jamee 

on Expedia

8 years ago

Reeked of smoke The moment we got off the elevator on the 3rd floor, we smelled cigarette smoke. Then, when we opened the door to our room, the smell was 10 times worse. I called down to the front desk, and she told me it wasn't a smoking room, but it was on a smoking floor. It reeked so bad, I was sure we were going to smell bad ourselves after only 3 minutes in the room. We left and found another hotel. 

Travis 

on Expedia

8 years ago

AC quit working, no one there to get a different room. Hole in bathroom door that did not close. The lock on the door was gone. No water in vending machines. No available at checkout. 

Anonymous 

on Expedia

9 years ago

Not worth any price! Our room had two glorified cots for beds, roaches, dirty, stained bedspreads and an icky countertop. Did I mention roaches? 

Anonymous 

on Expedia

9 years ago

Needs improvement If the beds were comfortable, I think my stay could have been a lot better.