This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - Omaha - Southwest
- Hotels
- Omaha, NE
About this business
Location details
6855 S 118th St, Omaha, NE, 68137, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
We are sorry you did not thoroughly enjoy your stay with us and hope you'll give us an opportunity to impress you the next time your travels bring you to the area.
No soap, shampoo, hair dryer, or coffee furnished. Paper thin walls, could hear talking in next room. Construction workers staying there had campfire out back and could hear them when trying to go to sleep.
Business response:
I'm so sorry you did not enjoy the wonderful stay we intended for you. We will certainly use your feedback to help us improve and we wish you only the best in your future travels.
Realize is extended stay. 2 good things going for it—location & staff. Refrigerator outside looked like spaghetti sauce had been thrown on it. Let staff know & they said it was probably rust & would clean it up. Rust doesn’t leave splatter spots like that & never cleaned it up. Bed sucked. Thin & could feel springs. Horrible creaking when barely moved. Air conditioner sounded like jet taking off & never cooled room down. Go to New Victorian Inn. Same price but at least CLEAN. Or spend extra $20/night for a clean place!
Business response:
We are so sorry for the negative experiences you had during your stay with us. We work hard to deliver a great guest experience and we’re sorry we let you down during this visit. We wish you the best in your future travels and thank you for your feedback.
A Rough Stay!! The rooms were really dirty. But the linen on beds and towels were clean. The floors were very dirty and they needed a good scrub. It had most of the time really bad odors in the hotel.
Business response:
Oh no! We are known for our super clean rooms and we are distressed that this was not your impression of us. We hope you'll come back for a more typical fresh, clean stay with us.
Business response:
We are sorry you did not enjoy your stay with us. Thank you for taking time to rate our hotel.
I had a couple of doctors appointments in Omaha, so I booked a room here for about a week, giving my credit card number to hold the room. A little before I went, I found out that one of the appointments was moved up quite a bit, so I didn't need to stay there as long as I planned. When I got there, I told the clerk that I had reservations for a room but didn't need the room for as long as I had planned. Since the days I didn't need were several days away, I didn't think there'd be a problem. The clerk told me that I needed t... read more
Business response:
I'm so sorry to hear that you were disappointed with your stay because of our refund policy. Rates change depending on the total length of stay so we lock in the best price and do not process refunds. Thank you for taking some time to share this feedback so we know how we came across to you.
Business response:
We wish we had made a more pleasantly memorable impression on you and hope we can welcome you back for a truly wonderful stay with us.
What a hole. Do not stay here. Clean rooms every 2 weeks. One half bar of soap. No shampoo. 2 plastic stackable chairs in room. Room looks like an IKEA going out of business sale with what little furniture there is in a room. What a crap hole.
Business response:
We are sorry to see that you did not get a good impression of our hotel during this stay. We wish you only the best in your future travels and lodging.
There was hair and liquid spilled all in the refrigerator when I check in, told front desk while I was at the store. When I came back to the hotel, it was slightly cleaned but there was still stuff in there so I didn’t feel comfortable putting my items inside so I checked out of the room as it wasn’t the room type I asked for anyways.
Business response:
I apologize for the inconveniences you experienced. Thank you for letting us know.
Frequently asked questions about Extended Stay America Select Suites - Omaha - Southwest
How is Extended Stay America Select Suites - Omaha - Southwest rated?
Extended Stay America Select Suites - Omaha - Southwest has a 3.1 star rating with 408 reviews.
When is Extended Stay America Select Suites - Omaha - Southwest open?
Extended Stay America Select Suites - Omaha - Southwest is open now. It will close tomorrow at 12:00 a.m.