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Extended Stay America Select Suites - Omaha - Southwest
- Hotels
- Omaha, NE
About this business
Location details
6855 S 118th St, Omaha, NE, 68137, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
We didn't stay long probably for 2-3 hours since our concert plans didn't work out. We ended up just leaving since the hotel was pretty sketchy with people who looked as if they were living there long term. Hotel had a smell. People who were staying there looked concerning. We didn't live far away, so we just decided to leave. We stayed in the **** location in ********** which we thought wouldn't be too bad, however we were pretty surprised.
Employees were nice but they should have uniforms or wear more decent clothes because they were just wearing old worn out shirts. I requested for pots, pans, and a fork but they said they ran out. I requested for some hair conditioner but they didnt have any.
I would prefer that you didnt force me to choose one star. Your hotel at ***************************************** in ******* is way below a one star. Please take the time and check the condition of this hotel, afterwards, you will not ask folks to rate.
0 Stars THE FILTHIEST ROOM I have even seen open to guest. Every single thing in the room was FILTHY! I dont know where to begin! I took out my phone to record the scene, I skin crawled as I saw small roaches/bugs crawling on the carpet & the room couch/chair. I left went back to the front desk & got my full refund including the deposit back. Lost For Words. Inexcusable!
Staff was friendly and kind. Room was not very clean. There was 3 of us and we needed the 3rd person to sleep on the pull out sofa bed. There weren't any sheets on it. We were very tired after a long travel day, the third person ended up sleeping right on the sofa. The travel website advertised a continental breakfast. There was coffee, oatmeal, muffins and stale granola bars. I would not stay at this place again.
I left after checking in. The whole place is disgusting and unhygienic!!! There were actual bugs crawling on me at check-in. I showed the front desk clerk. Looked at the room, left and found a different hotel. Went back and cancelled reservation and they said I might be charged for the night, which was $43. Called my credit card and was charged $160. Was there only 5 minutes. I got a rate through the American cancer society because I'm getting intense radiation and the place is unhealthy and disgusting!!! Please reverse my c... read more
Stayed in the hotel fot 2 days. The experience we had was pretty bad. There was no hair dryer, no shower liners, no phone line. Had to go to lobby everytime if I needed anything. I had to install the shower liners by myself.
This was my first experience with Extended Stay America....Worst front desk No breakfast only coffee and mini muffins Paid $244 for one night No water in the room Ask for a blanket rudely refused Three different front desk clerks all worst customer service.....I have worked as front desk clerk and I have 30 years of retail management experience so I know what a customer service is ....
Room and hotel were nice. Bed completely warm out. I had back pain after 10 minutes. Cockroach in the shower. Ghetto client's. Not a place for family. Seems like location is used for public voucher housing.
Frequently asked questions about Extended Stay America Select Suites - Omaha - Southwest
How is Extended Stay America Select Suites - Omaha - Southwest rated?
Extended Stay America Select Suites - Omaha - Southwest has a 2.8 star rating with 979 reviews.
When is Extended Stay America Select Suites - Omaha - Southwest open?
Extended Stay America Select Suites - Omaha - Southwest is open now. It will close tomorrow at 12:00 a.m.