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Extended Stay America Select Suites - Omaha - Southwest
- Hotels
- Omaha, NE
About this business
Location details
6855 S 118th St, Omaha, NE, 68137, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Hotel had roaches and the entire hotel stinks. I wouldnt recommend no one to stay there.
Business response:
Thank you for your recent review of your stay. We make every effort to provide our guests with a great stay, so we are sorry to hear that our hotel fell below standard. Thank you very much for bringing this to our attention. It would be our pleasure to have you stay with us again in the future to show you the positive strides taken to enhance your experience with us.
It was awful, there was a live ***** in the bathroom. Dead roaches in the cabinets.We did not stay. We asked for a refund. So sad. ??
Business response:
Thank you for providing us with details about your stay. Please accept our most sincere apologies for not meeting your expectations. Your satisfaction is important to us, and we appreciate your feedback. We hope that you will give us the opportunity to provide you with a better stay the next time you are in the area.
I read other reviews & I see that my complaints will not matter because I am experiencing the same c*** Still the same! NOT WORTH YOUR HARD EARNED $!
Front desk attendant very friendly and welcoming thats the only positive thing I can say about this experience
Business response:
Thank you for taking the time to write a review of your stay. We appreciate the kind comments about our staff however, we apologize that the hotels conditions fell below standards. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
Bugs in bed, absolutely disgusting. Do not stay here! Stay away!
Business response:
Thank you for your recent review of your stay. We make every effort to provide our guests with a great stay, so we are sorry to hear that our hotel fell below standard. Thank you very much for bringing this to our attention. It would be our pleasure to have you stay with us again in the future to show you the positive strides taken to enhance your experience with us.
Beware!! I was staying at extended stay ************************************* Tuesday night. In the middle of the night, ************************* ****** and some guy got keys from staff, broke into my room while I was sleeping, hit me in the back of the head with a hammer and knocked me out. I woke up with her and some guy having *** on top of me. They then drugged me, tortured and raped me. This has happen before to me be her and her gang in ********** VA in 2021, foothill ranch CA, and recently last month at the *********... read more
Business response:
Thank you for providing us with details about your stay. Please accept our most sincere apologies for not meeting your expectations. Your satisfaction is important to us, and we appreciate your feedback.
No coffee pot. No coffee no sugar dirty carpet. 300 cigarette butts outside of front door no cups in room. No counter in bathroom. Lazy employees acted like you were bothering them if you asked for anything. Wont stay there again was told they had breakfast. Granola bar small blueberrie muffin. Coffee no cups to put it in. Breakfast was from 9:00 to 11:00 I left hotel by 8:00 did me no good. Just seems like no one cared about the guest.
Business response:
Thank you for your recent review of your stay. We make every effort to provide our guests with a great stay, so we are sorry to hear that our hotel fell below standard. Thank you very much for bringing this to our attention. It would be our pleasure to have you stay with us again in the future to show you the positive strides taken to enhance your experience with us.
I had a horrible stay the front desk was completely disrespectful and rude and they charged my card $200 and lied on me. I only complained about the dirty fridge and about dirty floors and I got charged $200 this is a horrible experience.
Business response:
Thank you for providing us with details about your stay. Please accept our most sincere apologies for not meeting your expectations. Your satisfaction is important to us, and we appreciate your feedback. We hope that you will give us the opportunity to provide you with a better stay the next time you are in the area.
The only thing clean was the bed and bathroom. Very old and run down. Stained and worn carpets. Dresser drawer would not stay shut and had to put a chair in front of it. Recliner was ripped and old. Overall the place should be torn down and rebuilt. No one at the front desk when I arrived. Waited 10 min for him to show up. When he did he immediately left again and went upstairs before waiting on me. The young lady was great. Was charged $100 deposit that still has not been credited 2 days later. Who does that. A future 30 da... read more
Business response:
Thank you for your recent review of your stay. We make every effort to provide our guests with a great stay, so we are sorry to hear that our hotel fell below standard. Thank you very much for bringing this to our attention. It would be our pleasure to have you stay with us again in the future to show you the positive strides taken to enhance your experience with us.
Frequently asked questions about Extended Stay America Select Suites - Omaha - Southwest
How is Extended Stay America Select Suites - Omaha - Southwest rated?
Extended Stay America Select Suites - Omaha - Southwest has a 2.8 star rating with 979 reviews.
When is Extended Stay America Select Suites - Omaha - Southwest open?
Extended Stay America Select Suites - Omaha - Southwest is open now. It will close tomorrow at 12:00 a.m.