Extended Stay America Select Suites - Orlando - East

benjamin 

on Expedia

3 years ago

Give me my refund Got to the hotel and was never able to check in ... i want my damn refund like y'all promised 

Maria A 

on Expedia

3 years ago

Al momento de hacer el chequeo le pedí que me diera una habitación non-smoking y el me contestó que el hotel era Smoke free lo cual me sorprendió xk desde el momento que entré al lobby se sentía el olor a cigarrillo, el elevador, los pasillos olían igual. En otras ocasiones me había hospedado en WoodSpring Suites, las ocasiones anteriores habían sido hoteles en buen estado, muy limpios y el personal extremadamente amable, nada que ver con esta experiencia, definitivamente no me volvería a quedar en ese lugar 

jonathan 

on Expedia

3 years ago

After hour check in have very bad service waiting in the lobby. At the moment I wait 30 minutes 

Robert 

on Expedia

3 years ago

No staff available at 715pm to check in waited 20 minutes called extension on phone in lobby several times as directed no answer eventually left stayed elsewhere. Very disappointed looked like a low rent apartment building. Worried I would not get a refund. 

Hung 

on Expedia

3 years ago

Front desk close early. Room has no toiletries at all. Call no one pick up nor answer. Horrible service, not as described online. 

Anonymous 

on Expedia

4 years ago

Unprofessional/Terrible I had to wait 20 minutes to get someone to come to the front desk, got to use a phone to call someone to come to the front desk!!! People fixing cars all night in the parking lot !! I’m 7hrs away from this place if I knew were I was booking I would never book again!! Hall wats had an awful smell 

Anonymous 

on Expedia

4 years ago

The room walls were dirty with some marks. There was paint splattered in the bathroom walls. There was no lamp. There was a cockroach. The room had a humidity smell. 

Anonymous 

on Expedia

4 years ago

It was dirty and the staff were unprofessional