This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - Orlando - East
- Hotels
- Orlando, FL
About this business
Location details
216 South Goldenrod Rd, Orlando, FL, 32807, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Never stay here again! The check in was quick and the lady's where friendly. Its a pet friendly place and I don't even have a dog. But it was close to where I had to go that night. It's a shame that people don't pick up behind their pet's. Don't walk on the grass. The lady at the desk knew about the broken night stand in my room. I showed her a picture so I don't get charged for the damage. I could not get a room close to where I needed to be that night but I left first thing in the morning. The room was infested with roache... read more
Business response:
Dear Francisco, Thank you for the feedback regarding your stay in our hotel. We are delighted that you found our check-in service seamless and enjoyable. It's always rewarding to know that our efforts have made a difference in your stay. However, we are sorry for the disturbances you reported. Our pest control provider has serviced the hotel, and we will ensure procedures are followed to prevent future issues. We regret the frustrations you experienced, and we are grateful for your patience. We hope you will accept our apolo... read more
You get what you pay for—not ideal but given the price point; I’ve seen worse
Business response:
Dear Jose, We appreciate your honest feedback. Our aim is to provide comfortable accommodations at an affordable rate, and we're glad to hear that you found value in your stay. We're always striving to improve, and your insights are valuable in helping us meet our guests' expectations. If you have any specific suggestions on how we can enhance your experience during future stays, please feel free to share them. We hope to have the opportunity to host you again and make your next visit even more enjoyable. Thank you for takin... read more
Hotel it’s dirty, roaches in the room.
Business response:
Dear yanis, Please accept our apologies for not meeting your expectations. Cleanliness is a top priority for all our employees, and we take these issues seriously. We will address this matter with our head of housekeeping and with the department associates to ensure this is resolved. We appreciate your patience and for bringing this to our attention. We would welcome another opportunity to show you the outstanding stay you deserve, and we do hope to welcome you back again soon. Sincerely,Hotel Management
Roaches, ac didnt get cold, room wasnt cleaned very well
Business response:
Dear Robert, Thank you for taking the time to share feedback about your recent stay. Please know we are committed to providing guests with the highest service and quality. We apologize that your experience did not meet your expectations. We assure you that we will take the necessary steps to address the issues and ensure that your future visits with us are exceptional. Thank you for bringing this to our attention, and we hope to welcome you back soon.Sincerely,Hotel Management
Horrible place. The room had bugs and roaches
Frequently asked questions about Extended Stay America Select Suites - Orlando - East
How is Extended Stay America Select Suites - Orlando - East rated?
Extended Stay America Select Suites - Orlando - East has a 2.7 star rating with 1,247 reviews.
When is Extended Stay America Select Suites - Orlando - East open?
Extended Stay America Select Suites - Orlando - East is open now. It will close tomorrow at 12:00 a.m.