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Extended Stay America Select Suites - Orlando - East
- Hotels
- Orlando, FL
About this business
Location details
216 South Goldenrod Rd, Orlando, FL, 32807, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Awful place so dirty 😕
Business response:
We are so sorry that your review rating does not reflect the exceptional experience that we intended for you, Diego. Thank you for giving us a chance and we wish you all the best in your future lodging experiences.
Walked in went to the room and walked out. Requested a refund and stayed somewhere else. I believe people live there.
Business response:
Thank you for taking the time to review your recent stay at our hotel, Melissa. We are so sorry that you did not enjoy your time with us - and wish that our accommodations had better met your needs during this stay. Thank you for letting us know how we are coming across.
Mediocre Property Late Checkin with no staff on shift. Had to call 800 line and wait for help to arrive. Upon room check in there were no towels. Room was ok but bed was low quality and very uncomfortable. Loud Loud Loud was my experience. Kids and young adults all over the place seemingly unsupervised
Business response:
Thank you for your review and comments, Rick. We are terribly sorry that your stay did not satisfy your expectations, and that we may have fallen short in delivering an exceptional experience. Thank you for allowing us to host you and we wish you all the best in your future travels.
Property was a half way house Running alive with roaches Smell of urine in property We stayed two hours and left
Business response:
Hello, Linda. Thank you so much for sharing your experience with us. Certainly, what you have described is not the experience we aim to deliver to our guests. We are saddened to see that this was your experience and can assure you that we will address these issues with our team to avoid these concerns in the future. Thank you for allowing us to host you and we wish you all the best in your future travels.
Business response:
We are so sorry that your review rating does not reflect the exceptional experience that we intended for you. Thank you for giving us a chance and we wish you all the best in your future lodging experiences.
Avoid At All Costs Have you seen the Florida Project? If you stay at this hotel, you won't need to. This is one of the most disgusting places I've ever encountered - if there is a corner, stairwell, or hallway, it smells like urine, and is coated with some sort of food product (or feces!). They give you - literally - two towels. No washcloths. No hand towels. I stayed on a literal cot. I would have been better off at a homeless shelter, though I also suspect that is actually what this hotel is. I have never been so uncomfort... read more
Business response:
Hello Rachel. Thank you for highlighting the areas that deserve our attention and need improvement. We hate to see that this was not the exceptional experience that we intended for you, and would love to welcome you back so that we can show you the wonderful experience you can have at WoodSpring Suites.
No hubo recepcionista al llegar. Llamamos al número que tienen para resolver la situación y no hubo respuesta tampoco. Terrible llegar cansado casi a media noche y no encontrar una persona en la recepción en una ciudad turística como lo es Orlando, FL.
Business response:
Thank you for providing us with such essential feedback that will help us improve, Edgar. We hate to see that we fell short in delivering the high-quality of service that so many of our guests have grown to love. Your review highlights the areas that we can improve upon and we will make sure that we do just. Best wishes in your future travels.
Business response:
Thank you for taking the time to review your recent stay at our hotel, Erica. I'm sorry we didn't get your recommendation and wish that our accommodations had better met your needs during this stay.
No coffee in room. TV operation confusing. Cockroach in bathroom. Front desk has limited hours.
Business response:
Thank you for taking the the time to review your stay with us, John. We sincerely apologize that this was your experience as we always work hard to create a wonderful stay. We will make sure that we address these concerns with management for proper action and resolve.
Frequently asked questions about Extended Stay America Select Suites - Orlando - East
How is Extended Stay America Select Suites - Orlando - East rated?
Extended Stay America Select Suites - Orlando - East has a 2.7 star rating with 1,247 reviews.
When is Extended Stay America Select Suites - Orlando - East open?
Extended Stay America Select Suites - Orlando - East is open now. It will close tomorrow at 12:00 a.m.