This profile has been claimed by the business owner or representative.
216 South Goldenrod Rd, Orlando, FL, 32807, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Not good I try to book this hotel for saturday nigth and by mistake i book sunday true monday cause wen i was trying to book it was 3 oclock in the morning so we never made it to the hotel count cancelle cause it was nonrefundable
Business response:
Oh no! I'm sorry to hear about the trouble you had with a reservation.
Business response:
We are sorry to hear that you were not please with your stay.
The outside was fine, inside looked used. The employees were very nice and gave us a look at the room before we rented about 4PM. It looked clean and what we needed ...no smells like the elevator and hall (cooking?). We dropped off our luggage and left for dinner noting the barking dog next door. After dinner the dog barked until the people returned about 10..We slept fine on clean linens. The room rug and kitchen could have been cleaner, though. The next day we were gone all day and returned late afternoon. There were dozen... read more
Business response:
I don't blame you for not wanting to deal with any pest in your room! We take suspected insect sightings very seriously and take swift action to be sure our property stays bug-free. Thank you for letting us know and I'm so sorry you had a disappointing stay.
Business response:
We are so sorry you did not enjoy your stay with us.
Felt like a motel rather than a suite.
Business response:
I'm so sorry our accommodations did not meet your needs during this stay. Thank you for letting us know how we are coming across.
Business response:
Thank you for providing your feedback.
Pros: Friendly staff, ample parking, clean bathroom, large refrigerator, working stove/microwave, flat-screen TV, large waste receptacles. Cons: Way over-priced, no lobby, no coffee, no shampoo, no hair dryer, rooms only serviced every 15 days, only two towels and wash cloths, one tiny bar of soap, loud traffic noise, awkward location to get in and out, bed spread was inside out, slow elevator, dank smell in room and hallways, no pool, no lobby.
Business response:
I'm so sorry to see that it appears the pros did not outweigh the cons during your stay with us. I'm sorry we disappointed you.
Dirty bed sheets, bathroom run down
Business response:
Oh no! We are so sorry that we made a bad impression on you. Thank you for letting us know.
Didn’t like the concept of entering and exiting the property. Gave the feeling of extensive security due to the area. Perhaps it is necessary. No blow dryer. Televisión although working the screen was broken. No lamp on the night stand. No amenities like shampoo conditioner. It was like a truck driver’s rest stop. Employees were very nice.
Business response:
Thank you for your review. I’m so sorry to hear that our hotel didn't make a more positive impression on you. I appreciate that you mentioned the friendly staff. They work hard to provide great guest service and we appreciate that you noticed that. Best wishes in your future travels.
Extended Stay America Select Suites - Orlando - East has a 2.7 star rating with 1,247 reviews.
Extended Stay America Select Suites - Orlando - East is open now. It will close tomorrow at 12:00 a.m.