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Extended Stay America Select Suites - Orlando Sports Complex
- Hotels
- Orlando, FL
About this business
Location details
6451 Westwood Blvd., Orlando, FL, 32821, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Cleanliness was fair
Not Clean and Very Old It is okay to stay here. But it is not clean and smells Bad. There are two extended stay on Westwood Blvd , the one at the front looks good and clean ( new one). Unfortunately I got the one which on back side it is very old and smells bad. better make sure which one you reserve. I didn't get the hotel for the price I paid.
Business response:
I appreciate you taking the time to write a review of your experience with us. I sincerely apologize that your stay did not meet our company’s high standards. In response to your feedback, I will be meeting with our staff to make sure we are thoroughly cleaning and inspecting rooms to ensure that each guest has a comfortable stay. Thank you very much for providing us with your feedback. I do hope that you will return to our hotel, or any other Extended Stay Hotels location in the future.
Is ok, The staff are great, help you with everything. Breakfast is really good. the only thing is they should invest a little more in the cleaning of the rooms/bathroom. the toilet and carpet are disgusting.
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. We appreciate the kind comments about our staff; however, we apologize that the room cleanliness was not up to par. I met with the staff, and we will deep clean our rooms and carpeting to ensure that this situation is not repeated. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests. I do hope that you will return to our hotel, or any of our other brand locations across the U.S. and Canada ... read more
Not what I expected... I felt like this hotel should have been cheaper for what it was. I am usually not picky and the hotel served its purpose but I expected a little more. The lobby had no air conditioner. It was the smallest lobby I have ever seen. The room smelled funny and had stains all over carpet. The beds were comfortable. The front desk was friendly and provided all this things I asked for.
Business response:
I appreciate you taking the time to write a review of your experience with us. While I appreciate your kind comments regarding our staff, I am so disappointed that you experienced cleanliness issues during your stay. To uphold our company’s high standards, I will be retraining our housekeeping staff on our cleaning procedures. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests. It would be our pleasure to have you stay with us again in the future to show you our positive s... read more
just ok The hotel was just ok .... the service was ok fine.good location. You will find restaurants in the are and some open 24 hours. Also it is a pharmacy around walgrens in walking distance.
Very dirty We were looking for a clean, cheap place to stay for one night. We definitely found cheap, but certainly not clean. The moment we stepped into the room we could smell and very strange smell. I went to use the bathroom and the toilet bowl had black build up in it and the seat had dried urine drops and hair from a private part of the body on it. I would never stay here again.
Business response:
Your review for our hotel was recently brought to my attention. The cleanliness situation you described is unacceptable, and I sincerely apologize for your experience. To prevent this from happening again, my team is devoted to improving their room inspections to diligently look to make sure everything is up to standard. I am grateful for the feedback you provided so we are able to continually improve our hotel. We would love to have another chance to provide you with a better experience the next time you're in town.
Terrible and bad managment The management is trying to save badly, one night person has to do everything , including laundry. first time l see pool close by 9 pm, no pool towels , very limited soap in the bathroom , you have to go ask them in the front .kitchen and glassware were taken from the room to the front even the coffee maker , every time you need something you need to go order it from the front , and return it. breakfast is cheap wrapped muffins .sink was cogged , they didn't care , path top faucet was dripping , I ... read more
Don't stay. Stayed 2 weeks for work. Would never stay again. Walls are extremely thin. There are stray cats running around all over the outside of hotel. There also seems to be some "rough" people who live full time at hotel also. Strong smells of pet urine and industrial chemicals in some areas of hotel also.
Frequently asked questions about Extended Stay America Select Suites - Orlando Sports Complex
How is Extended Stay America Select Suites - Orlando Sports Complex rated?
Extended Stay America Select Suites - Orlando Sports Complex has a 3 star rating with 3,093 reviews.
When is Extended Stay America Select Suites - Orlando Sports Complex open?
Extended Stay America Select Suites - Orlando Sports Complex is open now. It will close tomorrow at 12:00 a.m.