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Extended Stay America Select Suites - Orlando Sports Complex
- Hotels
- Orlando, FL
About this business
Location details
6451 Westwood Blvd., Orlando, FL, 32821, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Gross extended hotel Opened the room door and was greeted with a rusted front refrigerator , dirt and crud in corners of bath room , peeling veneer off dresser and nitestand and next am looking for a hair dryer and picked up phone not connected picked up cord to look at plug in filthy full of dust just a gross place convention weekend lots of sold out rooms
Business response:
Dear Melinda, Please accept our sincere apologies for the maintenance and cleanliness issues you experienced in your room during your visit. We will work with our team to ensure that all areas of concern are addressed appropriately. It's disappointing that our housekeeping staff overlooked some areas in your room. Your satisfaction is our ultimate goal, and we hope to have the privilege of surpassing your expectations on your next stay with us.Sincerely,Hotel Management
Not clean, bugs, sketchy people around
Business response:
Dear Hope, Thank you for sharing your experience. Your feedback is very important to us, as it will assist us in improving our guest experience. We will take the necessary steps to ensure this does not occur in the future.Sincerely,Hotel Management
I can stay in a budget hotel, but man, avoid this one like the plague. So gross and dirty
Business response:
Dear Blake, We sincerely apologize for the unsatisfactory conditions you experienced during your stay. Cleanliness is a top priority, and we regret that we fell short in your case. Your feedback is invaluable, and we are sharing these issues with our housekeeping team to ensure improvements are made appropriately. We appreciate your comments and hope to have the opportunity to provide you with a much better experience in the future. Sincerely,Hotel Management
Not as advertised. No forks or cups or anything. Long term tenets.
Business response:
Dear Melissa, We apologize for any inconvenience you experienced during your stay. While we aim to provide all necessary amenities, there was a lapse in communication or oversight in your case. Your feedback is invaluable, and we will address the issue promptly to ensure future guests have a more enjoyable experience. Our long-term guests are an integral part of our community, and we strive to maintain a comfortable environment for everyone. Please know that most of the amenities are kept at the front desk so thatit isclean ... read more
The walkway to the rooms was dirty for all four days of my stay. The carpet in my room was dirty/stained. Staff was totally untrained with no interpersonal skills.
Business response:
Dear Juan, Thank you for taking the time to write a review. We apologize for the cleanliness issues you encountered during your stay. Your comfort is important to us, and we regret any inconvenience caused by the condition of the walkway and carpet in your room. Additionally, we apologize if our staff's service fell short of expectations. We are addressing these concerns internally to improve our standards and ensure a more pleasant experience for our guests. Your feedback is invaluable, and we appreciate you bringing these ... read more
Roaches, smelled like piss and cigarettes, no amenities. Got into my room late at night after waiting super long and there were NO SHEETS ON THE BED. When asked the employee offered to just hand me some sheets and let me make the bed… disgusting stench, and roaches crawling everywhere.
Business response:
Dear Zarek, Thank you for sharing a review of your stay. Your comfort and satisfaction are our top priorities, and we deeply regret any inconvenience caused by the cleanliness issues and lack of amenities. We take your feedback seriously and are urgently addressing these concerns. We apologize for the lapse in service you experienced with the sheets, and we are committed to ensuring such incidents do not recur. Your feedback helps us improve, and we are dedicated to providing a better experience for our guests. We hope you w... read more
The property needs condemned
Business response:
Dear Troy, We are sincerely sorry to hear about your extreme dissatisfaction with your stay. Your comfort and safety are of utmost importance to us, and we apologize for falling short of your expectations. We take your feedback seriously and will address these concerns promptly. We are committed to ensuring a safe and pleasant environment for all our guests. Your feedback is invaluable, and we hope you will consider giving us another chance to provide you with the experience you deserve. Thank you for bringing these matters ... read more
Frequently asked questions about Extended Stay America Select Suites - Orlando Sports Complex
How is Extended Stay America Select Suites - Orlando Sports Complex rated?
Extended Stay America Select Suites - Orlando Sports Complex has a 3.1 star rating with 2,858 reviews.
When is Extended Stay America Select Suites - Orlando Sports Complex open?
Extended Stay America Select Suites - Orlando Sports Complex is open now. It will close tomorrow at 12:00 a.m.