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Extended Stay America Select Suites - Panama City - Callaway
- Hotels
- Callaway, FL
About this business
Location details
902 N. Tyndall Parkway, Callaway, FL, 32404, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Just don’t do it. In the room above us it sounded like they were going from one end of the room to the other stomping around, I called the front desk and they said they would take care of it and it stopped for about 30 minutes and back to the same thing until about 12:30 am. Whoever it was decided they would wake up at 4:30 am doing the same thing all over again. They did not take care of the issue and we lost sleep trying to enjoy ourselves on vacation. You pay a refundable deposit, no big deal but are told that the deposit... read more
Business response:
Dear Samantha, Thank you for being our recent guest and for sharing your experience. We apologize for the noise issues you experienced. On rare occasions, we have guests who do not adhere to the property rules concerning noise. We are genuinely sorry you had an uncomfortable night. We want to reassure you we do everything possible to discourage the entrance of outside insects. Our pest control provider does service our hotel on a routine basis. However, we will address this with them to guarantee any future issues. We regret... read more
ok bugs were on the stove
Business response:
Dear Jason, We apologize for the concerns you experienced during your stay. We work hard to provide a clean and comfortable environment; therefore, we regret that this issue compromised your experience. We will follow up on your concerns to ensure we are well-poised to serve you better during your next stay. Thank you again for your candid feedback.Sincerely,Hotel Management
Really nice staff but the office hours are limited, the room hadn’t been swept and was full of sand. Definitely a no frills hotel but you get what you pay for.
Business response:
Dear Derek, Thank you for staying with us and reviewing your experience. We are glad you were satisfied with the hospitable service you received from our staff. However, our goal is to exceed our guests' expectations. Therefore, we sincerely apologize for not doing so in your outlined areas. Your concerns will be shared with the appropriate individuals, and we will follow up to determine how we can enhance our service to our guests. While we know this stay did not meet all your expectations, we are hopeful for another opport... read more
This was the worst experience i have ever had I have never rented a room that did not have a coffee pot in it. The room was not clean there was sand all over the floor the was a major bug problem But the worst part is that i told them we were traveling with pets so you think that they would realize that they needed to add a pet deposit. We were out on sunday 12/25 to be locked out of our room this was the most ridiculous outrageous thing After driving for 16 plus hours you don't expect to be treated like this I would not sta... read more
Business response:
I would like to thank you for taking the time to advise us of your recent stay. On behalf of our entire team, I would like to apologize for failing to exceed your expectations.
There was roaches in my room I had to call the phone 5-6 times for a late check in before anyone answered
Business response:
Thank you for your recent feedback regarding your stay at our hotel. We deeply apologize for the issues you encountered with bugs, we are taking appropriate steps and called our pest control.
Clean looking but not The room conditions wasn’t good. Roaches all over the place day and night. Fridge smelled stalled like it hadn’t been use in a while. And from the 2 nights we stayed the room wasn’t cleaned or checked on.
Business response:
Thank you for taking the time to advise us of your recent stay. It is only through feedback such as yours that we are able to maintain, and where necessary, improve upon the service that we provide to our valued guests. . I assure you that management takes these reports very seriously. We contacted our pest control immediately after your report and assure you proper protocol was followed. Please accept my apology, and I hope you return to stay with us again.
Waste of time and money!! One ofnthe worse places ive stayed at for my business trip with a coworker. The main desk attendant double charged for 1 room. Reservation was made for 2 rooms for 2 people. They ended up charging my coworker for his room. The bed was horrible on my back and very uncomfortable. The room had a mildew/mold smell. God forbid trying tk talk to someone at this location. Fromt desk is closed till late morning and don't bother calling because no one will answer.
Frequently asked questions about Extended Stay America Select Suites - Panama City - Callaway
How is Extended Stay America Select Suites - Panama City - Callaway rated?
Extended Stay America Select Suites - Panama City - Callaway has a 3.2 star rating with 1,148 reviews.
When is Extended Stay America Select Suites - Panama City - Callaway open?
Extended Stay America Select Suites - Panama City - Callaway is open now. It will close tomorrow at 12:00 a.m.