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Extended Stay America Select Suites - Panama City - Callaway
- Hotels
- Callaway, FL
About this business
Location details
902 N. Tyndall Parkway, Callaway, FL, 32404, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
This was the worst experience i have ever had I have never rented a room that did not have a coffee pot in it. The room was not clean there was sand all over the floor the was a major bug problem But the worst part is that i told them we were traveling with pets so you think that they would realize that they needed to add a pet deposit. We were out on sunday 12/25 to be locked out of our room this was the most ridiculous outrageous thing After driving for 16 plus hours you don't expect to be treated like this I would not sta... read more
Business response:
I would like to thank you for taking the time to advise us of your recent stay. On behalf of our entire team, I would like to apologize for failing to exceed your expectations.
There was roaches in my room I had to call the phone 5-6 times for a late check in before anyone answered
Business response:
Thank you for your recent feedback regarding your stay at our hotel. We deeply apologize for the issues you encountered with bugs, we are taking appropriate steps and called our pest control.
Clean looking but not The room conditions wasn’t good. Roaches all over the place day and night. Fridge smelled stalled like it hadn’t been use in a while. And from the 2 nights we stayed the room wasn’t cleaned or checked on.
Business response:
Thank you for taking the time to advise us of your recent stay. It is only through feedback such as yours that we are able to maintain, and where necessary, improve upon the service that we provide to our valued guests. . I assure you that management takes these reports very seriously. We contacted our pest control immediately after your report and assure you proper protocol was followed. Please accept my apology, and I hope you return to stay with us again.
Waste of time and money!! One ofnthe worse places ive stayed at for my business trip with a coworker. The main desk attendant double charged for 1 room. Reservation was made for 2 rooms for 2 people. They ended up charging my coworker for his room. The bed was horrible on my back and very uncomfortable. The room had a mildew/mold smell. God forbid trying tk talk to someone at this location. Fromt desk is closed till late morning and don't bother calling because no one will answer.
ABSOLUTELY THE WORST! After 15hrs in my car my daughter and I arrived at Woodsprings. We were ready to shower, eat and get some good sleep. I was supposed to arrive on Saturday (I already paid for my room for the week on the app prior to arrival) I called that Thursday before the trip and explained some family issues might delay my arrival Saturday. I might arrive on time Saturday or at the latest Monday morning. I was assured my room was safe and would be waiting and ready whenever I arrived. That was not the case at all, m... read more
Business response:
We appreciate you taking the time to rate us and apologize that you did not enjoy your time with us.
Frequently asked questions about Extended Stay America Select Suites - Panama City - Callaway
How is Extended Stay America Select Suites - Panama City - Callaway rated?
Extended Stay America Select Suites - Panama City - Callaway has a 3.2 star rating with 1,179 reviews.
When is Extended Stay America Select Suites - Panama City - Callaway open?
Extended Stay America Select Suites - Panama City - Callaway is open now. It will close tomorrow at 12:00 a.m.