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Extended Stay America Select Suites - Panama City - Callaway
- Hotels
- Callaway, FL
About this business
Location details
902 N. Tyndall Parkway, Callaway, FL, 32404, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
ABSOLUTELY THE WORST! After 15hrs in my car my daughter and I arrived at Woodsprings. We were ready to shower, eat and get some good sleep. I was supposed to arrive on Saturday (I already paid for my room for the week on the app prior to arrival) I called that Thursday before the trip and explained some family issues might delay my arrival Saturday. I might arrive on time Saturday or at the latest Monday morning. I was assured my room was safe and would be waiting and ready whenever I arrived. That was not the case at all, m... read more
Business response:
We appreciate you taking the time to rate us and apologize that you did not enjoy your time with us.
The furniture was old and outdated. No USB ports at all. It looks like a military barracks
Business response:
Hello Tim. We appreciate you for your honest review. We apologize that our accommodations did not meet your needs and provide you with the wonderful experience that we intended for you. We are always looking for ways to improve the guest experience and will use your feedback to do just that. We hope your future travels are wonderful ones.
The hotel is nice. The clientele is awful. Yelling and arguing in the hallways. Marijuana use was rampant. Hallways and room smelled strongly of weed. Called front desk but nothing was done about it.
Business response:
We are so sorry that your review rating does not reflect the exceptional experience that we intended for you, Steven. Thank you for giving us a chance and we wish you all the best in your future lodging experiences.
Sink didn’t drain, walls paper thin so next door tv that was left on kept me awake all night, smoke detector blinking light was like trying to sleep next to a lighthouse
Business response:
Thank you for taking the time to rate and review your stay with us, Kevin. We can't tell you how disappointed we are to see that you experienced issues with maintenance during your time with us. This is in no way the comfortable stay that we intended for you and can't apologize enough for the inconvenience that was created. We will make sure that we address these concerns immediately with the proper channels for immediate action and resolve. Best wishes in all your future travels.
Mold in every room, Bad smells, Dirty Rooms. Must have been used for hurricane relief. The rooms are trashed.
Business response:
Thank you for allowing us to host you, Matthew. We sincerely apologize for the issues that you experienced with the overall cleanliness and for any inconvenience that was caused. I will communicate with our housekeeping team in reference to the issues with that you experienced so that we can improve in this for all our future guests.
Frequently asked questions about Extended Stay America Select Suites - Panama City - Callaway
How is Extended Stay America Select Suites - Panama City - Callaway rated?
Extended Stay America Select Suites - Panama City - Callaway has a 3.2 star rating with 1,148 reviews.
When is Extended Stay America Select Suites - Panama City - Callaway open?
Extended Stay America Select Suites - Panama City - Callaway is open now. It will close tomorrow at 12:00 a.m.