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Extended Stay America Select Suites - Pensacola - Northeast
- Hotels
- Pensacola, FL
About this business
Location details
12050 Scenic Highway, Pensacola, FL, 32514, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
They had fleas on the carpet . No shampoo . Noisy. Blanket was very thin.
Business response:
I'm sorry to hear that you were not pleased with your stay.
Dirty and nesty. Not welcoming at all. Staff don’t care.
Business response:
Thank you for your feedback. We are so sorry to hear that you were unhappy with the cleanliness of your room and the service from our staff. We pride ourselves in delivering excellent service and super clean rooms so we were terribly disappointed to hear that this was not your experience.
Business response:
We are sorry you did not thoroughly enjoy your stay with us and hope you'll give us another try the next time your travels bring you to the area.
Not a hotel. Extended stay.
Business response:
Thank you for your comments. You are right that we welcome extended stay guests. We are so sorry our accommodations did not meet your needs during this stay.
The location was very convenient for us. But it was a bad location to enter or exit. The room (210) was ok but had a horrible mold smell from the AC.
Business response:
Thank you for the review. We’re so glad you found the location convenient but we’re sorry to hear about an odor you experienced during your stay. We hope you'll return for an even better stay.
Business response:
We are sorry you did not enjoy your stay with us. Thank you for your feedback.
Strange mechanical noises from the floor, roaches numerous crawling around, no dishes to cook with in room, microwave looked nasty, and electrical outlest did not work at all and the one that worked charged, no access to wifi!!
Business response:
Dear Afi, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. These problems are noted and will be addressed. Sincerely, Adrian Weeks ... read more
Business response:
Thank you for taking time to rate our hotel. We are disappointed in the 2-star rating and hope you’ll consider staying with us again to enjoy a better experience.
Business response:
We are so sorry you were not pleased with your stay.
Frequently asked questions about Extended Stay America Select Suites - Pensacola - Northeast
How is Extended Stay America Select Suites - Pensacola - Northeast rated?
Extended Stay America Select Suites - Pensacola - Northeast has a 3.1 star rating with 1,951 reviews.
When is Extended Stay America Select Suites - Pensacola - Northeast open?
Extended Stay America Select Suites - Pensacola - Northeast is open now. It will close tomorrow at 12:00 a.m.