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Extended Stay America Select Suites - Pensacola - Northeast

3.1
  • Hotels
  • Pensacola, FL

About this business

HospitalityHotels

Location details

12050 Scenic Highway, Pensacola, FL, 32514, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.11,951 reviews
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Anonymous 
6 years ago

Smelled like animals. Staffing was nice. Need to provide more towels. 

Business response:

Thank you for sharing this feedback. I'm delighted that you enjoyed our wonderful staff but sorry to hear that you smelled unpleasant odors and wished for more towels. We appreciate the suggestions and your insights. 

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Anonymous 
6 years ago

Nothing positive to say. Very noisy. No amenities. 

Business response:

I’m so sorry we disappointed you during this stay. Thank you for sharing your comments. Best wishes in your future lodging. 

Anonymous's profile image
Anonymous 
6 years ago

Business response:

Thank you for rating our hotel. 

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Anonymous 
6 years ago

Felt like I was staying in the Bates motel! it’s dirty, they had you a list of rules like it’s a flop house I would not nor never stay here again 

Business response:

Thank you for taking time to review our hotel. I'm so sorry we did not make a more favorable impression on you during this stay. 

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Anonymous 
6 years ago

I paid for two rooms and the lady told me that she would have someone come up there and spray. No one never came up to spray the room. My room key got locked in the room i had to wait 1hr for someone to come make me a new key and when she finally came she had a very nasty attitude it wasn't that late (930pm). 

Business response:

I'm so sorry to hear about all of these things that were disappointing to you during your stay with us. Thank you for your feedback so we can improve and hopefully make a much better impression on future guests. 

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Anonymous 
6 years ago

there was too much noise during my stay there which disappointed me 

Business response:

Oh no! That is disappointing. I'm so sorry you were disturbed by noise during this stay. 

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Anonymous 
6 years ago

U didn’t like it at all! This was the worse hotel I’ve ever stayed at! They would only give you 2 towels in order to get more towels which we couldn’t get because no one was at front desk after 8pm... so when we called the number that was given they said they could only come down to reprogram key and that was it and that we would have to wait for towels at 8am next morning... so we waited next morning... we took our towels down they only replaced one towel saying none was clean... got the towel back to the room it’s white to... read more

Business response:

Oh no! I'm so sorry to hear about your very disappointing stay from the towel issues - which is not the way our linen program usually works - to the bed and headboard. These are not at all the impressions we intended to make on you and we are sorry for disappointing you. 

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Anonymous 
6 years ago

I didn't get any sleep people above my room stomped every time they walked and people had pets. Also it had an off scent smell. 

Business response:

I'm so sorry that you encountered some disturbing noise and odors. This is not a first impression we intended to make and we apologize for the unpleasantness. Thank you for sharing your feedback. 

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Guy 
6 years ago

Avoid this place!!! Over powering garlicky smell in common areas and elevator. No carpeting on floors. No utensils, dishes, etc. No in room coffee. No fitness room. Not convenient to get in and out onto roads. 

Business response:

I'm so sorry to hear that your stay with us was not as wonderful as we intended and that you deserved. Thank you for your feedback. 

Frequently asked questions about Extended Stay America Select Suites - Pensacola - Northeast

How is Extended Stay America Select Suites - Pensacola - Northeast rated?

Extended Stay America Select Suites - Pensacola - Northeast has a 3.1 star rating with 1,951 reviews. 

When is Extended Stay America Select Suites - Pensacola - Northeast open?

Extended Stay America Select Suites - Pensacola - Northeast is open now. It will close tomorrow at 12:00 a.m.