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Extended Stay America Select Suites - Pensacola - Northeast
- Hotels
- Pensacola, FL
About this business
Location details
12050 Scenic Highway, Pensacola, FL, 32514, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Terrible don’t stay here! I was very disappointed in the overall look of the room and condition considering the price of 144.00 for a night with two double beds. It truly reminded me of a sparse college dorm and the noise all night was similar. Due to a lack of carpet and noise barriers every door opening and closing echoed in the halls and room. You could hear all the conversations in the halls. The bed was a lumpy bumpy screeching mess and I’m not a large person. I will never stay in another one of these.
Business response:
Thanks for the review. We work hard to deliver clean, comfortable rooms with in-room kitchens and do-it-yourself laundry facilities on-site. We’re sorry to hear that our furnishings and amenities were not quite to your liking. We wish you the very best in your future travels.
Do not enter! Poor service after check-in. Dirty floors, have not been swept; hair in the shower, sink and on the floors. No available towels/washcloths. Parking lot had trash everywhere. Too much money for poor service.
Business response:
I'm so sorry we've disappointed you and did not earn your recommendation. Thank you for letting us know how we've come across to you. We wish you the very best in your future travels.
We got clean towels once during our week stay. The cost of washers and dryers were outrageous. We had a kitchen but no pans or dishes or even a spoon. No coffee. They provided one small conditioner bottle. No blow dryer available. The elevator was out of order once.
Business response:
We're so sorry to hear that you were not expecting our limited amenities and were disappointed because of this. Guests can customize their experience by adding services that they want. It would be a bit shocking if this was not what you were expecting. It is one way we are able to keep our rates affordable. Thank you so much for letting us know about your experience so we can continue to always be improving all we do and offer.
Business response:
We are sorry you did not enjoy your stay with us. Thank you for taking time to rate our hotel.
NOT HAPPY The rooms are fairly clean but we didn't know we have to pay to exchange dirty towels or that the room would not be cleaned the next day. It advertised the full kitchen but there was nothing to cook with or any utensils . You were only able to connect the internet to one electronic device and I had two children there and that was a serious problem. I did not know the hotel was going to be flooded with dogs. Not only do I have bad allergies but I heard barking on my floor throughout the night and early morning. My f... read more
Business response:
Thank you for the details. We appreciate knowing how we're coming across and it sounds like we were not what you expected to say the least. We do have many very happy guests who want a simple, affordable stay - a great place at a great price. It sounds like our accommodations did not meet your needs and we are so sorry we disappointed you.
Rude staff i lt took me about 30 min to check in noone was at the front desk no soap shampoo no coffee mudd on the floors old mattress white sheets had stains
Business response:
Thank you for this valuable feedback. Though we just hate that we've disappointed you, it is important for us to know what you experienced and how we came across to you. We will certainly use your feedback to help us always be improving and we apologize that you had a less-than-stellar stay with us during this visit.
Business response:
Thank you for taking time to rate our hotel. We are sorry you did not enjoy your stay with us.
Hard to find the place. Floor was dirt. Bed, pillows were no good.a/c noice.
Business response:
I'm so sorry to hear about your unsatisfying stay. This is not what we intended for you and hope your future travels are truly wonderful ones.
This was the worst hotel I’ve ever stayed at. Disgusting. No towels. No soap. Smelled horrible.
Business response:
We are disturbed to read that you did not get a good impression of our hotel during this stay. We wish you only the best in your future travels and lodging.
Frequently asked questions about Extended Stay America Select Suites - Pensacola - Northeast
How is Extended Stay America Select Suites - Pensacola - Northeast rated?
Extended Stay America Select Suites - Pensacola - Northeast has a 3.1 star rating with 1,951 reviews.
When is Extended Stay America Select Suites - Pensacola - Northeast open?
Extended Stay America Select Suites - Pensacola - Northeast is open now. It will close tomorrow at 12:00 a.m.