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Extended Stay America Select Suites - Pensacola - Northeast
- Hotels
- Pensacola, FL
About this business
Location details
12050 Scenic Highway, Pensacola, FL, 32514, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
We appreciate hearing from you.
BIG DISAPPOINTMENT. Check-in took - over 20 minutes per person. No lobby - only small tight space for check-in. No breakfasts. No Coffee. Small kitchen in units with no plates, silverware, pots or pans (nothing). Shabby construction. Definitely not worth the money.
Business response:
Dear Jon, I am sorry that your experience with our property was not a good one. While we strive to make every experience a good one it seems we did not meet your expectations. Adrian W Weeks General Manager
Restless night A fly flew out of my toilet when I first got in the room and went to the restroom. The other guest there appeared suspect. Felt very uncomfortable and did not sleep under the covers. My rest was not good at all. The people in the room next to me was arguing with their door open. People had their door open to their room like they were staying at an apartment complex. Front desk workers leave at 10pm. You have to call a number for any issues. I will never stay there again and will advise my friends and family no... read more
Business response:
Dear Anthony, Sorry to hear your concern about our hotel. We will take this comment and work toward improvement. Thanks Adrian Weeks General Manager
Business response:
Thank you for taking time to rate our hotel. We are sorry you did not enjoy your stay with us.
Business response:
Thank you for taking time to rate our hotel. We are disappointed in the 2-star rating and hope you’ll consider staying with us again to enjoy a better experience.
Business response:
Oh no! I'm so sorry we did not make a more favorable impression on you during this stay.
Business response:
We are sorry you did not enjoy your stay with us. Thank you for taking time to rate our hotel.
No iron, no blower, no full mirror there was only the mirror by the sink and one of the light were out. When I call in the morning staff was not available until 9:00am and was told by an answering service that said was not on the premises so was not able to help.😕
Business response:
Thank you for the review of our hotel. We are sorry to hear that our limited amenities were problematic and took away from your overall pleasant stay. I'm so sorry this was not what you were expecting and that it did not meet your needs. We would love to welcome you back if you ever have extended stay needs or just want a simple, basic, affordable stay in the future.
Dislikes-Fighting in the hallways, kids running up and down hallways, walls very thin, can hear everything and had to have our room keys redone 4 times. Likes-Leslie the desk clerk was very friendly!!!
Business response:
Oh no....we are so sorry we disappointed you. Thank you for mentioning the friendly staff. They work hard to make every guest's experience a great one and it truly is heartbreaking to know that we let you down.
Frequently asked questions about Extended Stay America Select Suites - Pensacola - Northeast
How is Extended Stay America Select Suites - Pensacola - Northeast rated?
Extended Stay America Select Suites - Pensacola - Northeast has a 3.1 star rating with 1,951 reviews.
When is Extended Stay America Select Suites - Pensacola - Northeast open?
Extended Stay America Select Suites - Pensacola - Northeast is open now. It will close tomorrow at 12:00 a.m.