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Extended Stay America Select Suites - Pensacola - Northwest
- Hotels
- Pensacola, FL
About this business
Location details
2310 W. Detroit Blvd., Pensacola, FL, 32534, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
If you can sleep with Dogs barking and people talking and yelling outside your room all night, this is the place for you! If you also like cot style spring beds, book now!!!
This Hotel Sucks This hotel was so terrible that we left without staying 1 night of our 4 night reservation. Room was dirty, bed a joke.
The area is not safe. I would not recommend.
You're in the very sketchy area. The room was very dirty and smelled like cat pee. It also seemed very dangerous. DONT GO!
Missing everything literally Checked in after walking thru the Saturday evening hangout spot if 6-10 residents I assume then checked in found I had to pay more a security deposit then room had no towels no shower curtain sheets not the right size for bed and the smell someone was cooking something foul so I left went got food returned the. Slept and left crack of dawn
Business response:
Dear Robb, We're sorry your visit didn't reflect the standards we aim to provide. The concerns you mentioned, ranging from missing essentials in the room to the odor in the hallway, are unacceptable and have been shared with our team for immediate attention. While our deposit policy is standard and listed on our website, we understand the importance of a smooth and welcoming arrival. Please know we take your feedback seriously and will use it to improve our guest experience. Thank you again for your feedback. Sincerely, Hote... read more
Hotel location is in a deep wooded area. No lights or signs if driving in dark. Check in was prolonged due to rooms not being ready. When entering room, bed was not done and only a face towel was provided. Front desk is unavailable at 8pm until next morning. If you need extra linens, you need to ask when you are checking in otherwise the staff is not there. For check out, on a Sunday.. no staff at front desk, only a small alot to deposit key cards. Key cards were not working, no staff to assist. They offer an area to wash an... read more
Business response:
Dear Astrid, We're sorry your experience did not reflect the level of comfort we aim to provide. The delayed check-in, lack of room preparation, limited after-hours availability, and maintenance concerns have been noted and will be reviewed with our team. Your comments about cleanliness, amenities, and facility upkeep highlight areas where improvement is clearly needed. We appreciate you bringing these matters to our attention so we can work on making the necessary changes. Please accept our apologies, and we hope you will g... read more
Quick friendly check in process. Rooms were not really clean. Was only provided with two towels. No extras. Tv didn’t work and it was missing the remote.
Business response:
Dear Luisana, We're glad the check-in experience was smooth and that the front desk made a positive first impression. However, we're sorry to hear the room condition, lack of towels, and missing TV remote impacted your stay. These details matter, and your comments are being shared with our team to ensure better preparation and follow-through moving forward. Thank you again for your feedback as this helps us to improve the experience for all of our guests. We hope we have the opportunity to make a much better impression on a ... read more
Frequently asked questions about Extended Stay America Select Suites - Pensacola - Northwest
How is Extended Stay America Select Suites - Pensacola - Northwest rated?
Extended Stay America Select Suites - Pensacola - Northwest has a 3 star rating with 1,670 reviews.
When is Extended Stay America Select Suites - Pensacola - Northwest open?
Extended Stay America Select Suites - Pensacola - Northwest is open now. It will close tomorrow at 12:00 a.m.