This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - Phoenix - Airport - E. Oak St.
- Hotels
- Phoenix, AZ
About this business
Location details
4357 E. Oak St., Phoenix, AZ, 85008, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Price shouldn't change cleanliness I stay in fancy-expensive and cheap mom-pop motel/hotels. You name it. The only thing I really want is it to be clean. Unfortunately, the room we were given was not clean. We informed them and they gave us a new room... that was less dirty. Otherwise it was a simple room that took care of the needs i expected for the cost.
Business response:
Dear Guest, Thank you for choosing our hotel for your recent stay. However, we do regret that you were disappointed with your visit rate. We work to keep our pricing competitive with other hotels in the area. We are sorry for the inconvenience you faced due to cleanliness and assure you that this will be addressed appropriately. It was our pleasure hosting you, and we hope you will choose to stay with us again on a future visit..Sincerely, Hotel Management
Arrived late (called ahead) didn’t have a room for my family. Took an hour trying to figure it out. Finally got into the room and the pull our couch was disgusting. Barely any breakfast. Would never stay here again.
Business response:
Dear Ronda, Thank you for choosing us and sharing your feedback.We sincerely apologize for the inconvenience you encountered upon your late arrival. The difficulty in securing a room and the condition of the pull-out couch is unacceptable, and we deeply regret any frustration caused. Additionally, we apologize for the limited breakfast options. Your feedback is crucial, and we will address these issues promptly to ensure a more seamless and enjoyable experience for our guests. We understand your disappointment, and if you re... read more
Ghetto Hotel This hotel is a dump not worth what I paid for would not recommend it
Business response:
Dear Tommy, Thank you for choosing our hotel. We are sorry your stay with us was anything other than perfect, and we wish we could have had the opportunity to address your concerns while you were still here. Nothing is more important to us than ensuring that our guests have a comfortable and relaxing stay, and we hope you will consider giving us another chance to demonstrate the type of service we usually provide.Sincerely,Hotel Management
I requested a room woth 2 beds and a sofa bed. Person at counter just took info and didnt look at reservation. When we walkied into first room it smelled as if someone had been smoking Marijuana in it all day
Business response:
Dear Guest, Thank you for sharing your experience. We apologize for any oversight during check-in and for the inconvenience with the room. Your feedback is essential, and we're addressing these concerns to enhance our service. We appreciate your understanding and hope to welcome you back for a more seamless stay.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Phoenix - Airport - E. Oak St.
How is Extended Stay America Select Suites - Phoenix - Airport - E. Oak St. rated?
Extended Stay America Select Suites - Phoenix - Airport - E. Oak St. has a 3.1 star rating with 2,968 reviews.
When is Extended Stay America Select Suites - Phoenix - Airport - E. Oak St. open?
Extended Stay America Select Suites - Phoenix - Airport - E. Oak St. is open now. It will close tomorrow at 12:00 a.m.