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Extended Stay America Select Suites - Phoenix - Deer Valley
- Hotels
- Phoenix, AZ
About this business
Location details
20827 N. 27th Ave., Phoenix, AZ, 85027, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Awesome motel experience The motel was awesome. Had very convenient access to the main loop which got us to anywhere quickly. The neighborhood was great, had absolutely no noise problems. There are no homes on our side of the street and theres a bank with a drive thru atm literally like 200 feet from the motel. There were lots of dining options very closeby. The motel itself was very clean and inviting. The ONLY downside to the motel is the lack of free housekeeping, but if we wanted it we could have paid like $5/ day for th... read more
Great place to stay This was a very nice hotel. Expedia was super easy to book with and we got a fantastic rate!
Great location access to a computer to check e-mail family visit and took care of some business staff does not appear interested in their job, they need to learn some customer service skills and be grateful they have a job in this economy. We should not have to pay extra for more packets of coffee. Happy that there is a laundry available
thanksgiving 09 The only bad part of our stay was that some drunk , kept trying to access our when we were in, apparently he was on the 3rd floor room same number as our. Otherwise was a great room, ok kitchenette, ok stay for the price.
family visit Different tpye of hotel had a small kitchen great for extended stays , but no daily maid service, it was ok for me, no pool I was just visiting family.
For an extended stay hotel, it did not have a coffee machine or anything else in the kitchenette (fridge and microwave was present) just was not kept well … few outlets next to bed, WiFi was iffy
Business response:
Dear Guest, We certainly apologize for any miscommunication regarding our dishware policy. Our front desk team makes every effort to communicate details on our amenities during check-in, and we sincerely regret that this was not your experience. To ensure cleanliness for every guest, we keep the dishware at our front desk, and our team is happy to deliver it to the guest's suite. Your observations regarding the overall room condition and the WiFi connection have been noted. They will be shared with our team as we continue to... read more
The whole place smelled like a trucker’s hotel. The smell of old cigarettes smelled so bad that my daughter and I both had headaches the next day. The room also had a smell like dusty antiques. We were supposed to stay for 2 nights and had to leave the following morning because of the smells.
Business response:
Dear Guest, We work hard to maintain a clean, welcoming atmosphere across the property, and guest comfort remains a top priority. However, we sincerely apologize to learn about your experience. Your comments have been noted and will be addressed with the team to reinforce standards and ensure a more pleasant environment moving forward. We value this feedback and hope for another opportunity to provide a stay that feels comfortable and reassuring from arrival through departure. Sincerely, Hotel Management
Needs upgrade, shower would come on randomly through the night
Business response:
Dear Guest, We regret that the condition of the room and the shower issue disrupted your comfort. A relaxing, well-maintained space is important for a good stay, and your comments have been shared with our team so maintenance and overall updates can receive closer attention. We appreciate you letting us know, and hope you consider visiting again in the future for a more comfortable experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Phoenix - Deer Valley
How is Extended Stay America Select Suites - Phoenix - Deer Valley rated?
Extended Stay America Select Suites - Phoenix - Deer Valley has a 3.3 star rating with 1,970 reviews.
When is Extended Stay America Select Suites - Phoenix - Deer Valley open?
Extended Stay America Select Suites - Phoenix - Deer Valley is open now. It will close tomorrow at 12:00 a.m.