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Extended Stay America Select Suites - Phoenix - Peoria - Sun City
- Hotels
- Peoria, AZ
About this business
Location details
8949 West Sweetwater Avenue, Peoria, AZ, 85381, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I did not like anything really about this hotel. It was a very bad experience. I wouldn't recommend this hotel to anybody to stay in. The air conditioner is too loud.The water pressure sucks.The elevator smells like Natural gas was leaking, we only received one towel for two people, no soap to at least wash my hands , no one was there to check out and give me keys too like i was asked to so i had to Slide the keys under their retractable window.
Business response:
Dear Lovina, Thank you for taking the time to share your feedback regarding your recent stay. We are sorry to hear that you had a less-than-satisfactory experience and for not meeting your expectations. Your comments have been constructive in highlighting areas that require our attention, and we will take all necessary measures to ensure that such incidents do not recur in the future.Thank you again for bringing this to our attention, and we hope to welcome you back in the future.Sincerely,Hotel Management
This place is disgusting. Front desk girl was nice, that’s about it. Smelled like a sewer and marijuana. Dead bugs, no shampoo, hair on counter…. I didn’t even want to set my luggage on the floor. I’d like a refund!
Business response:
Dear Jake, Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to provide you with a better stay in the future.Sincerely,Hotel Management
Pictures dont resemble what you’re staying in. Walls are paper thin can hear everything going on everywhere. Terrible beds and pillows . I won’t be going back to an extended stay
Business response:
Dear Spencer, Our goal is to provide every guest with an exceptional stay; therefore, we are truly sorry this was not your experience. It's disheartening to learn that the accommodations did not meet your expectations and that you encountered noise disturbances and issues with the comfort of our bedding. Please accept our sincere apologies for any inconvenience this may have caused. Your feedback is valuable to us, and we'll address your concerns with our respective teams to ensure an enhanced stay for our guests moving forw... read more
Bad Experience The room was not very clean, as soon as we entered the room there was a bug crawling on the floor. The corners of the bed were filthy, there was no coffee, no wash cloth. Not a good experience.
Business response:
Dear Dean, Thank you for choosing to stay at our hotel during your recent visit to our area. We understand that immaculate accommodations play an indispensable role in creating a comfortable and enjoyable stay for our guests. Therefore we apologize for falling short of your expectations in terms of cleanliness. We have addressed your concerns to our housekeeping team, and they are taking immediate and appropriate action to ensure that such occurrences are prevented. We hope that you will grant us the opportunity to provide y... read more
Worst place ever
Business response:
Dear Mike, Thank you for staying at our hotel and for sharing your comments. It is disappointing to see such comments, as this is far from the experience that we want our guests to have. Your feedback is very important to us, and we are truly sorry you were unable to enjoy your stay. We hope we will have another occasion to exceed your expectations and welcome you back soon.Sincerely,Hotel Management
The biggest nightmare & overpriced place ever. There is no blow dryer, no tissue box, thin toilette paper, no iron, & noisy doesn’t even do this place justice. People pounding the floor, moving furniture, talking loud until well after 1 am, & slamming doors. You advertise some grab bag of breakfast & we get there & nothing. The guy tells us that location doesn’t fit that description like other Extended Stays do. The scariest people are staying or living there. Over $400 for two people for 2 nights is ridiculous! Oh I could c... read more
Business response:
Dear Morgan, Thank you for your recent visit and your feedback. We sincerely apologize for the issues you had while staying with us. Our team strives to ensure each guest has an exceptional visit; therefore, we truly regret this was not your experience. Thank you for bringing this to our attention as we continually strive to improve. We value your patronage and would love the opportunity to provide you with the hospitality you deserve, which you have come to expect from our brand. Thank you again, and we wish you all the bes... read more
Felt like I was paying to stay in a prison cell. No coffee machine, no dishes, no glasses. I could not even have a glass of water! I will tell everyone I know - I work for a company that has over a 1,000 households to stay away from your properties at all cost. Seemed to be a part of a government housing program. Truly the worst motel experience of my life!!
Business response:
Dear Michael, Thank you for choosing us and sharing your comments. We apologize for not providing you with a good hotel experience. It is very understandable how these events detracted from a relaxing and seamless visit. We strive to create an exceptional, memorable stay for each guest, so please accept our apologies that this was not your experience. We are grateful that you have brought these concerns to our attention as we are continually growing and improving from our guest feedback. Please allow us to host another occas... read more
Bad just bad
Business response:
Dear Julian, We appreciate you choosing our hotel and providing your feedback. Our goal is always for the comfort and satisfaction of our guests. Therefore, we apologize for any concerns or frustrations you experienced during your time with us. We hope you will give us another chance to welcome you again and demonstrate our commitment to delivering outstanding stays.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Phoenix - Peoria - Sun City
How is Extended Stay America Select Suites - Phoenix - Peoria - Sun City rated?
Extended Stay America Select Suites - Phoenix - Peoria - Sun City has a 3 star rating with 1,758 reviews.
When is Extended Stay America Select Suites - Phoenix - Peoria - Sun City open?
Extended Stay America Select Suites - Phoenix - Peoria - Sun City is open now. It will close tomorrow at 12:00 a.m.