This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - Phoenix - Peoria - Sun City
- Hotels
- Peoria, AZ
About this business
Location details
8949 West Sweetwater Avenue, Peoria, AZ, 85381, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I like that the property is very close to the highway. Our night was riddled with crime, The property was loud, my year old couldn't sleep. We had to leave the property and didn't stay overnight. People were Fighting, screaming, police were everywhere. It was very unpleasant and uncomfortable.
Business response:
First, I'd like to thank you for taking the time to provide feedback regarding your stay with us. Unfortunately, issues beyond our control arose and we had a situation that required assistance from local authorities. Please be assured that this is not the norm in terms of the atmosphere and comfort level that we consistently strive to provide to our guests. I sincerely hope that you will give us another chance to provide you with the excellent service and security that our guests have come to expect at Woodspring Suites. Joe... read more
I would not stay here. They make themselves seem like a better hotel than they are. There is no one actually there at night to help with noise complaints but if you call them to come up there they might determine it wasn’t worth the drive and charge you $30 per call. Also the only cleaning every two weeks... they didn’t even clean it to get it ready for my stay. There was old groceries in the cabinets I had to throw away and old band aids and the wrappers under the bed. Not to mention the oddest thing to aggravate me and tha... read more
Business response:
Oh no! We are so disappointed to read that you experienced these issues during your stay with us! This is in no way what we intended for you and are so sorry that it made your stay an unpleasant one. We appreciate your candid feedback so that we are aware of how we are coming off to our guests. Best wishes in all of your future travels.
Business response:
Thank you for taking time to rate our hotel. We are disappointed in the 2-star rating and hope you’ll consider staying with us again to enjoy a better experience.
Business response:
We are sorry you did not thoroughly enjoy your stay with us and hope you'll give us an opportunity to impress you the next time your travels bring you to the area.
Business response:
Oh no – we’re so disappointed to see a 1-star rating. We hope you’ll stay with us again for a better experience. I am so sorry to hear that your experience was not the exceptional one we intended for you. Thank you for rating our hotel.
Business response:
We are sorry you did not thoroughly enjoy your stay with us and hope you'll give us an opportunity to impress you the next time your travels bring you to the area.
Small bed small room no sop Dirty bathroom The bed is not comfortable the pillow also
Business response:
We are so sorry we disappointed you. We work hard to make every guest's experience a great one and it truly is heartbreaking to know that we let you down.
Unprofessional and disgusting When i first arrived, i went to the front desk. No one was at the front desk and a gentleman was waiting there for a while already. The gentleman left and i decided to call them to...i actually get someone into the reception area. I called 3 times total. The first 2 times was connected to the lobby but no one answered. The 3rd time, someone answered and it took another 10 minutes before she arrived. This whole time, i could hear people laughing in the background behind the door. There was trash ... read more
Business response:
Thank you for your feedback and for sharing your experience. We apologize for the great inconvenience of arriving and not getting any service at the reception desk. That is certainly not the first impression we were aiming for…. We are so sorry for disappointing you.
Frequently asked questions about Extended Stay America Select Suites - Phoenix - Peoria - Sun City
How is Extended Stay America Select Suites - Phoenix - Peoria - Sun City rated?
Extended Stay America Select Suites - Phoenix - Peoria - Sun City has a 3 star rating with 1,758 reviews.
When is Extended Stay America Select Suites - Phoenix - Peoria - Sun City open?
Extended Stay America Select Suites - Phoenix - Peoria - Sun City is open now. It will close tomorrow at 12:00 a.m.