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Extended Stay America Select Suites - Phoenix - Peoria - Sun City
- Hotels
- Peoria, AZ
About this business
Location details
8949 West Sweetwater Avenue, Peoria, AZ, 85381, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Waited 40 min to check in. Place smells like weed and smoke detector going off seversl times
Business response:
Thank you for your review, James. We hate to see that you did not enjoy your time at our hotel. Our goal is to exceed your expectations and we are disappointed that we fell short in doing so. Thank you for sharing your feedback as it helps us improve. Safe Travels.
Not what it seems on website the bed wasn’t comfortable and you have to pay for internet when it said free internet
Business response:
We appreciate your feedback regarding your most recent stay at our hotel, Caleb. We are disheartened to see that we disappointed you, and that we fell short in delivering an exceptional experience. We work hard to remain consistent and sincerely apologize for any troubles that you encountered during your visit. We can assure you that we will be using your feedback to improve the overall guest experience that we are providing to each guest. Thank you for allowing us to host you and we wish you all the best in your future trav... read more
No words!!!! One of the most worse hotel I have been in, I left after the first night .
Business response:
Thank you for taking the time to review and rate your stay with us, Bobby. Please accept our sincerest apologies for failing to satisfy your expectations. This is in no way the type of experience that we wanted you to have and sincerely apologize for any inconvenience that was caused. Thank you for allowing us to host you and we wish you all the best in your future travels.
Room was not cleaned. Appliances were broken. Dog hair all over. The front desk lady was very nice and helpful
Business response:
Thank you for your review and rating, Christina. We are disappointed to see that your stay was impacted by the overall cleanliness of your room and any issues with the appliances. We will communicate with our team at the property regarding your concerns in order to avoid these problems for any of our future guests. Best wishes in your future travels.
Don’t book here Front desk very rude. Pictures look nice but hotel doesn’t look as presentable.
Business response:
Thank you for taking the time to review your stay with us, Norma. We appreciate your honest feedback and will make sure that we communicate these concerns with our front desk team so that we can avoid these issues in the future. We are so sorry for the impact that this created on your stay and hope that your future travels are wonderful.
Multiple issues with this hotel. There was a bag of drugs in the back parking lot. The room above me had a child running and stomping from 8pm- midnight and immediately again at 7am the following morning. There were roaches in the bathroom. I had booked two nights and by 11 am after my first night, my key card had stopped working and I was unable to access my room or the building. If I had come after office hours, I would NOT have been able to get into my room. Took 25 min of a wait to get that issue resolved. I will never s... read more
Business response:
We appreciate you taking the time to share your experience with us, Joan. Please accept our sincerest apologies for the problems that you experienced during your stay. We are so sorry for the issues that you encountered with the pest sightings, noise levels, and any safety concerns. Our goal is to create a clean, comfortable and safe environment and we can't apologize enough that we fell short in delivering this experience. We will use your feedback to address these concerns with our housekeeping and front desk team for imme... read more
Nasty This place is more of a halfway house than a hotel.
Business response:
Thank you for your rating and review, Cynthia. We are so sorry that you did not enjoy your time with us. We strive to provide a stay that is full of comfort and peace, and we are terribly sorry to see that this did not come across during your time with us. Thank you for allowing us to host you and best wishes in your travels.
Frequently asked questions about Extended Stay America Select Suites - Phoenix - Peoria - Sun City
How is Extended Stay America Select Suites - Phoenix - Peoria - Sun City rated?
Extended Stay America Select Suites - Phoenix - Peoria - Sun City has a 3 star rating with 1,758 reviews.
When is Extended Stay America Select Suites - Phoenix - Peoria - Sun City open?
Extended Stay America Select Suites - Phoenix - Peoria - Sun City is open now. It will close tomorrow at 12:00 a.m.