Extended Stay America Select Suites - Raleigh - RTP - 4610 Miami Blvd.

Business response:

Dear Colin, Thank you for selecting us. It is always our priority to deliver the best accommodation to our guests. However, we apologize for the hotel's condition. The housekeeping and maintenance team attends to the mentioned issue when informed. Our front desk team is available to listen to your needs 24 x 7. Please stay with us another time so we can provide you with a much more enjoyable experience.Sincerely,Hotel Management 

Business response:

Dear Shyhiem, It is disappointing to learn about the difficulties you encountered. We hope you will accept our apologies. Please reach out to the hotel so we can review the charges and assist you accordingly. We appreciate you choosing us and look forward to hearing from you soon.Sincerely,Hotel Management 

Business response:

Dear Devin, Thank you for being our guest. Providing outstanding customer service to every one of our guests is always our top priority and is something we pride ourselves on. Therefore, we are sorry to learn that this was not your experience. Your feedback is important to us, and we will use it to improve our services. We hope you will consider giving us a second chance.Sincerely,Hotel Management