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Extended Stay America Select Suites - Raleigh - RTP - 4610 Miami Blvd.
- Hotels
- Durham, NC
About this business
Location details
4610 S. Miami Blvd., Durham, NC, 27703, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
利用すべきでないホテル 利用すべきでないホテル。シャトル無し。朝食は菓子だけ。思い出しても腹が立つコスパの悪い汚くて苦情対応しない不快なホテル。
Business response:
I apologize for your experience. We will ensure your service is optimal next time. Thank you
Business response:
Thank you for your stay and review. W Weill strive better to meet your expectations .
Not much to like property needs lots of attention.
Business response:
Thank you for being our guest. We are sorry you were unhappy with your stay and that our property was not to your expectations. We will share your feedback with the people in our organization who are responsible for formulating plans for future renovations. Please revisit us so we can make it up to you. Sincerely, Hotel Management
Worst hotel stay of my life Absolutely disgusting hotel. Not clean, room never cleaned, ran out of towels, no trash pick up, drug deals in the parking lot after hours. You couldn’t PAY ME to stay here again.
Business response:
Dear Emily, Thank you for bringing this to our attention. Safety and security is our first and foremost priority for our guests. As your review is anonymous, we would appreciate additional information so we may properly investigate and follow up. It was our pleasure accommodating you, and we hope to have the opportunity to resolve your concern to your satisfaction. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed. Sincerely, Hotel Management
First they charged me for two nights and I stayed one. All because the staff did not know the policies she told me that my first reservation would just cancel itself out if she did not check us in and it did!!! It charged us a no-show! (as she made us a second reservation I do to a change). Second my AC unit was so loud the plan was going on and it ran and ran and ran all night long and said the coffee pot was broke and it poured coffee all over my overflowing because it was dirty and then it backed up
Business response:
I Hope you return so we can provide you a wonderful experience.
I have no idea the condition of the property, because although a reservation was made and paid for, we were turned away last minute to find another hotel to utilize. The front desk person was no help at all, asked me to go call the hotel or whomever I made the reservation and get my money back. She was rude and seemed unsympathetic to the point of disrespect.
Business response:
Dear Guest, thank you for taking the time to share your concerns with your review. We are so sorry our hotel was overbooked and unable to accommodate you. We offer no excuses for this mix-up, and we apologize for the inconvenience. Please reach out to the booking agent used, we are confident they can assist you with any billing issues. We understand the frustration and truly hope you will offer us another opportunity to serve you. Thank you. Sincerely, Hotel Management
When I checked in, the room was not prepared and the staff asked me to find another place but it was already close to mid night.
Business response:
Thank you for reviewing your recent visit. Our duty is to provide a fresh, clean environment to all the guests, and we apologize we fail in your case. We also apologize for the unpleasant encounter you had at check-in. Your feedback will be shared with the appropriate team so that action can be taken. We value your comments and hope to have a chance to prove ourselves. Sincerely, Hotel Management
Bad A very bad, unpleasant experience The reason didn't have the room I had booked I booked and paid the room I was calling from January so the day I got to the hotel, they told me they didn't have room that s an unpleasant news, Then what did you serve me to make reservations?
Business response:
Thank you for your insight.
Frequently asked questions about Extended Stay America Select Suites - Raleigh - RTP - 4610 Miami Blvd.
How is Extended Stay America Select Suites - Raleigh - RTP - 4610 Miami Blvd. rated?
Extended Stay America Select Suites - Raleigh - RTP - 4610 Miami Blvd. has a 3.3 star rating with 1,294 reviews.
When is Extended Stay America Select Suites - Raleigh - RTP - 4610 Miami Blvd. open?
Extended Stay America Select Suites - Raleigh - RTP - 4610 Miami Blvd. is open now. It will close tomorrow at 12:00 a.m.