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Extended Stay America Select Suites - Raleigh - RTP - 4610 Miami Blvd.
- Hotels
- Durham, NC
About this business
Location details
4610 S. Miami Blvd., Durham, NC, 27703, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Terrible all around! Awful! The place was dirty and smelled. The front desk clerk was asleep when I got there. I was told the airport shuttle was on demand, but it turned out the shuttle (unbeknownst to the front desk) ran different hours on the weekend. Again in the morning the clerk was asleep. I yelled several times and nothing. After more than 20 min of waiting I yelled again and he woke up and came out front. I ended up having to drive to the airport and pay for parking there. ‘Breakfast bar’ was oatmeal packets and gra... read more
Business response:
Thank you for choosing us. We are sorry you were unable to take advantage of our shuttle service. Also, we apologize for the inconvenience you encountered at the front desk. Your feedback will be discussed with the team to ensure we are more diligent going forward. Please give us another chance to provide you with a better experience. Sincerely, Hotel Management
Business response:
Thank you for choosing our hotel for your stay. We were disheartened to see the rating and sincerely apologize for not living up to your expectations. We value your business and truly hope you will give us another chance to prove that we are committed to providing an excellent experience. Sincerely, Hotel Management
Refffer inn Nothing furnished in room, not even a wastebasket. Floors were sticky. Lobby smelled of pot
Business response:
Dear Guest, thank you for taking the time to share your feedback with us. We enjoyed having you as our guest but we are so sorry we failed to meet your expectations with your accommodations. We have shared your observations with our team and we are all dedicated to making sure such impressions are no longer left. Please consider a return visit, and we promise to earn back your trust in our hotel and the brand. Sincerely, Hotel Management
1st room smelled like urine when we opened the door. Walked into bathroom and tub was filled w dry urine. Front desk woman was nice and have is another room
Business response:
Thanks for taking the time to review our hotel. We apologize for the cleanliness issue you had in your initial room, but we are pleased to know our associate resolved the issue by changing your suite. We hope you will consider giving us a chance in the future so we can provide you with a much better experience. Sincerely, Hotel Management
I want my money back This hotel was a trash. Charged me double to stay. I want my money back
Business response:
Dear Guest, we are so sorry you had a disappointing experience staying with us. We would welcome any opportunity to address your concerns. Please reach out to us directly at the hotel. We look forward to speaking with you and thank you for being our guest. Sincerely, Hotel Management
When you first walk in it smells like marijuana..the halls smell the same..the doors slam loud the beds are hard the towels look dirty.
Business response:
Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We will take the necessary actions to ensure these issues are properly addressed. Hotel Management
Don’t fall for the cheaper price!! This is one of the worse experiences I’ve ever had.
Business response:
We would like to offer our sincere apologies for not living up to your expectations. Although we make every effort to be perfect, sometimes we fall short. We hope you will consider giving us a second chance in the future so we can provide you with the superior hospitality you should always expect from us. Sincerely, Hotel Management
Business response:
We sincerely apologize for not meeting your expectations which led to a disappointing stay. While it’s always our attempt to deliver a pleasant visit for every guest, sometimes we fall short. Please consider staying with us again for a much-improved experience the next time your travels bring you this way. Sincerely, Hotel Management
Bad hotel Very noisey with dogs barking all night and not that clean
Business response:
Rachel, thanks for choosing us. Please accept our sincere apologies for the cleanliness issue you encountered while you were here. Also, we are sorry for the disturbance caused by the barking dog in the next room. We consider your feedback very important, and thus it has been shared with the concerned teams, and we will take the appropriate steps to prevent such issues from happening again. Please give us a chance to regain your trust and earn your highest marks in the near future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Raleigh - RTP - 4610 Miami Blvd.
How is Extended Stay America Select Suites - Raleigh - RTP - 4610 Miami Blvd. rated?
Extended Stay America Select Suites - Raleigh - RTP - 4610 Miami Blvd. has a 3.3 star rating with 1,294 reviews.
When is Extended Stay America Select Suites - Raleigh - RTP - 4610 Miami Blvd. open?
Extended Stay America Select Suites - Raleigh - RTP - 4610 Miami Blvd. is open now. It will close tomorrow at 12:00 a.m.