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Extended Stay America Select Suites - Richmond - Innsbrook
- Hotels
- Glen Allen, VA
About this business
Location details
10060 W. Broad St., Glen Allen, VA, 23060, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Awesome hotel! Rooms were very spacious and location is close to several major highways and shortpump mall
On the highway close to necessary things. Quiet. Uber found the location hard to find. My only wish was that they had a computer or at least a wireless printer to use I'd come here again.
Business response:
Your comments are important. Thank you for sharing. It is good to know you were pleased with our convenient location and our quiet atmosphere. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Wifi didn't work my first night
Business response:
Thank you for the feedback about your stay at our hotel. We are truly disappointed to learn that the WiFi didn't work on the first night of your stay and I sincerely want to apologize for your experience. To uphold our company's high standards, we will investigate the root cause and ensure your experience is not repeated moving forward. The staff and I appreciate your comments, as it will only help us to improve. Thank you for choosing our hotel. We hope we have the opportunity to see you again in the future.
Excellent location, comfortable room, clean. inexpensive.
Business response:
Thank you so much for sharing your experience with us. I truly appreciate your comments regarding the location, comfortable, clean room at a great price. Thank you for choosing Extended Stay America. We hope to see you again soon.
Great Price The pictures online boast a more renovated space. It's not. Plus, the Breakfast nook. Packs of oatmeal and hot water. Disappointing. The staff and cleansiness are A-1.
Very nice spacious room. Out of the way quiet area. The continental breakfast lacked appeal. Overall good stay.
Business response:
Thank you for taking the time to share your experience. I am glad to see you enjoyed the spaciousness of your room and how quiet your stay was at our hotel. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.
Siege a few more bucks for someplace better Difficult to find. Extremely dingy. Extremely dated. Lousy HVAC. Noisy refrigerator. Had to ask for kitchenware, which was in disrepair. No channel guide. No hairdryer. Comfy bed. I guess you get what you pay for.
Reasonable for the Price Room was comfortable, but a little rundown and had a strong Febreeze smell.
Business response:
Thank you for taking the time to share your experience. It is great to see you enjoyed how comfortable your room was, but please accept our apologies you felt it was a little rundown. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Frequently asked questions about Extended Stay America Select Suites - Richmond - Innsbrook
How is Extended Stay America Select Suites - Richmond - Innsbrook rated?
Extended Stay America Select Suites - Richmond - Innsbrook has a 4.4 star rating with 808 reviews.
When is Extended Stay America Select Suites - Richmond - Innsbrook open?
Extended Stay America Select Suites - Richmond - Innsbrook is open now. It will close tomorrow at 12:00 a.m.