Extended Stay America Select Suites - Richmond - Innsbrook

racefaans 

on Expedia

14 years ago

Fantastic hotel Great place to stay not far from race track which is why we where there friendly staff over all great place and shopping wasn't far either 

Anonymous 

on Expedia

15 years ago

Don't pay for internet They charged us a fee for their internet, which I am pretty sure was just one 56k line shared across the entire hotel. So if you need to do work online during your stay, you may want to find a different hotel. The kitchen is a nice addition but it wasn't very clean and neither were the included dishes. The shower head was awesome. I think it outputs 5 gallons a second. If you're a hippy, this might be a negative, but I liked it. 

Hillary 

on Expedia

15 years ago

Great hotel on a budget! We stayed after a Christmas party that was up the street from the hotel. For the price we paid it was nice. Rooms are large and have everything you need. It's not a fancy hotel but I was pleased. We are staying there again in a couple of weeks. 

Larry 

on Expedia

15 years ago

Great Hotel for the Price Rooms met our expectations for the concert we attended. I include the following comments for the hotel's benefit. 1. We had a group of 4 rooms, 214,216,207, and 204. In there of the rooms the occupants, awaken by the refrigerator, During the cooling cycle, it sound like a little boy walking down the street with a stick hitting a picket fence. The rooms were 214, 216, and 204, the occupant of 207 took a sleeping pill. 2. Upon entering the hotel, we noticed the floor needed vacuuming, got worried. The... read more

JNC 

on Expedia

15 years ago

Set up for longer stays The hotel was clean, the room was nice, but obviously set up for long term stays. I would highly recommend to travelers that stay for a week or more. The desk clerk was nice and considerate, even offering to call in a few minutes to make sure we had everything we needed. 

Anonymous 

on Expedia

15 years ago

GREAT ROOM FOR MONEY NEEDED CONPLETE KINCHEN DISHES AND POT AND PANS 

CJ 

on Expedia

15 years ago

Will use everytime I visit Richmond The hotel was what I paid for but the hotel staff on our check in went above and beyond. A special "Thanks" to, Sterling, the hotel employee who helped me with a smile even after the 500 questions I asked. He was patient and very kind. If for no other reason I would return for the service that made me feel like I was visiting friends. Way to go Sterling! 

Julie 

on Expedia

15 years ago

Good basic choice for those on a budget This property is a good choice for business travelers on a budget. Positives: wireless internet; kitchen; room layout. Negatives: noise from overhead rooms; not spotlessly clean; daily housekeeping not included in rate. The location was convenient and the staff was friendly. Overall, I received what I paid for and what I expected. 

Anonymous 

on Expedia

15 years ago

A LOT OF ROOM FOR THE MONEY GREAT ROOM SPACE FOR THE MONEY. LOVE THE FULL KITCHEN.