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Extended Stay America Select Suites - Richmond - West End - I-64
- Hotels
- Glen Allen, VA
About this business
Location details
10961 West Broad Street, Glen Allen, VA, 23060, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Its was quick and fast checkin process . No issues at all .
Showed up at late had to wait couple of minutes cause lobby was closed . After 15 min someone came and help us to get in . I was very frustrated cause my reservation was canceled but tge person help me out . He called the manager and manager told him to gave me complimentary room for cheaper price . Finally i was able to have a room . Thanks for the help .
Business response:
Dear Jayson, Thank you for sharing your experience. We apologize for the initial inconvenience but are glad our team was able to assist and ensure you had a comfortable stay at Extended Stay America. Your patience and understanding mean a lot to us, and we hope to welcome you back for a smoother experience in the future! Sincerely, Hotel Management
We were in town for my daughter’s interview with VCU dental school. Hotel was clean and comfortable. The staff was very friendly! We really appreciated not having no hassles in an already stressful situation! Thank you for providing excellent service!
Business response:
Dear Wazih, It’s wonderful to hear that your stay was smooth during such an important trip! The team at Extended Stay America takes pride in creating a welcoming and stress-free environment, and we’re so glad we could be part of your experience. Wishing your daughter the best with her interview, and we’d love to welcome you back the next time you're in town.Sincerely,Hotel Management
Hotel was quite. Staff was helpfull and a good listener. It was a very quick ckeck 8n precess . Thanks
Staff was very friendly and quick to respond to any needs/ questions/ requests. Stay was quite and comfortable. Ample parking and easy to find .
I recently stayed at this hotel. I had a great stay. The beds are comfortable and allowed me to have a great night’s sleep. The hotel and rooms were clean. The location is a plus since it is near many stores and restaurants.
Business response:
Dear Barbara,We are thrilled you enjoyed our comfortable beds and that you were able to get a great night’s sleep! We strive to deliver exceptional service every time, so knowing that you were delighted by our efforts is what really makes our day. We're also glad that you noticed our dedication to spotless accommodations. Thank you for this terrific review and for sharing it. We hope that you will choose Extended Stay America whenever you return to the city.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Richmond - West End - I-64
How is Extended Stay America Select Suites - Richmond - West End - I-64 rated?
Extended Stay America Select Suites - Richmond - West End - I-64 has a 3.1 star rating with 2,583 reviews.
When is Extended Stay America Select Suites - Richmond - West End - I-64 open?
Extended Stay America Select Suites - Richmond - West End - I-64 is open now. It will close tomorrow at 12:00 a.m.