Extended Stay America Select Suites - Richmond - West End - I-64

Anonymous 

on Expedia

5 years ago

This is the worst hotel I have ever stayed at. There isn’t anything positive I can say about this property. 

Anonymous 

on Expedia

5 years ago

Location was good. Everything else was horrible. Stains on the sheets. So nasty. The front desk person was sitting on the floor. No elevator. Expedia should not have this facility as an offering!! 

Aggie 

on Expedia

5 years ago

Don’t waste your money of time I would never stay here again nor would I recommend this hotel to a friend. Don’t let the pictures fool you. It’s very out dated and the price was almost 90.00 for a night which should have been a $60 stay in my opinion. Not to mention you can not see your room number on the door after driving around in circles for 5 plus times we had to go inside at the front desk to get a map. Needless to say that was pointless. In my opinion this hotel was clearly located in the wrong area. This was my first... read more

Anonymous 

on Expedia

5 years ago

Bugs bugs bugs. Mold in the bathroom. Stains on the floors. 

Anonymous 

on Expedia

5 years ago

NEVER We check in and right back out. The first room given to us had the covers pulled back and the light on. Then e have us one that was not so clean and had two bugs in it. 

Anonymous 

on Expedia

5 years ago

Dissatisfied There was a large bug on the bed in the first room. While the clerk was accommodating and allowed me to change rooms a refund would have been greatly appreciated just as a gesture of good faith and to show that customer satisfaction is priority. 

Anonymous 

on Expedia

5 years ago

Bed was hard as a rock. There was no hot water in the shower and the handle fell off when turning on the water. Not impressed at all but I guess you get what you pay for when trying to find a cheap place to stay for the night