Extended Stay America Select Suites - Richmond - West End - I-64

Hattie 

on Expedia

5 years ago

The rooms were very worn out. Had a kitchenette in it but no dishes or pots to use. Kinda pointless to have a kitchen in it. No extra pillows or blankets. The phone line was cut in one of our rooms and the bathroom faucet was leaking. Cleaning staff was very nice, however the management was not. No smoking area. Was told by 1 person where we could smoke then another one told said we couldn't. We were women. When my husband went to smoke they said nothing to him. Would not recommend this place. 

Anonymous 

on Expedia

5 years ago

noise AC unit sounds like a lawn mower so does the exhaust fan in the bathroom. Nothing on this website States this is a motel or hotel. I personally do not like outside entry and would not have booked this place had the site said that.maybe it's on there but I didn't see it. Made me uncomfortable staying there. 

Jennifer 

on Expedia

5 years ago

Where to begin....I’m used to residence 

Bridget 

on Expedia

5 years ago

Great staff. Room terrible Front desk was great, room was not as expected needs major updating. Sheets were itchy, kitchenette needs a major overhaul and drawers were broken. I couldn’t wait to leave. Was up at three and ran out at 6. coffee is not grab and go breakfast 

Anonymous 

on Expedia

5 years ago

Photo Looked Better The room was kind of Dreary Looking Definitely not like the photo. Location was geat 

Anonymous 

on Expedia

5 years ago

This property is old and tired. It needs to be renewed. I won’t stay here again. I cannot recommend it.