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Extended Stay America Select Suites - Richmond - West End - I-64
- Hotels
- Glen Allen, VA
About this business
Location details
10961 West Broad Street, Glen Allen, VA, 23060, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I have to say that I have stayed in many hotels, but my experience at Extended Stay America has been amazing. The staff and property manager are by far the best I have ever encountered. In many other hotels, managers tend to micromanage their properties, but here, the managers not only take care of the customers but are also actively involved in cleaning and handling various tasks that you don’t typically see from other managers. Additionally, the housekeepers are very professional and go above and beyond to ensure your room... read more
Business response:
Dear Wazih,Thank you for your fantastic review! We are thrilled to hear you had such an outstanding experience at Extended Stay America. It is wonderful to know that our staff, from the management team to the housekeepers, made such a positive impact on your stay. We truly appreciate your recommendation and look forward to welcoming you back soon!Sincerely,Hotel Management
Even though my reservations got canceled front desk clerk accommodated for my check in . They are always helpful. I’ve stayed here a few times now and it’s a good hotel for a quick trip in the city! The beds are comfortable and the rooms are clean. The hotel is walking distance or a quick uber ride from pretty much everything you could need.
My experience at Extended stay was great. The staff were friendly and welcoming, the hotel was clean, the rooms were clean. There was parking. My overall stay was great definitely recommend to others.
I have been at this location much longer than I thought I would be and I must say all the employees at on the top of their game they are professional and helpful on many occasions I have witnessed them go over and above their job to be helpful to guests weather it be with travel speaking the language of a guess that might not speak English, guests have many requests some are out of the realm of a extended stay but they always try to accommodate each request this is a extended stay,it may be a little different. But always cle... read more
Business response:
Dear Sergio,Thank you for your wonderful review of Extended Stay America. We truly appreciate your recognition of our team’s hard work and commitment to providing exceptional service. It’s our priority to create a clean, safe, and comfortable environment for all our guests, and we are glad that your experience reflected that. We are grateful for your thoughtful perspective and look forward to welcoming you again soon!Sincerely,Hotel Management
Staff
Was ok
Business response:
Dear Joseph,Thank you for sharing your feedback. We are glad to hear your stay was satisfactory, but we always strive to exceed expectations. Your input helps us identify areas where we can improve to provide an even better experience in the future. We hope you'll consider staying with us again to see the positive changes.Sincerely,Hotel Management
Excellent experience and pleasurable. Clean room and bathroom . Accessible location .
Business response:
Dear Mac,Thank you for your wonderful review! We’re thrilled you had an excellent experience at Extended Stay America and appreciated the clean accommodations and convenient location. We look forward to hosting you again for another enjoyable stay.Sincerely,Hotel Management
Forth time staying here and I will stay again. Staff was very nice and accommodating. The room was clean and nice for Me the bed was a little soft but not bad. Conclusion…. I would recommend and will stay again.
Business response:
Dear Eric,Thank you for your continued loyalty and kind words! We are delighted to hear that you’ve enjoyed your stays at Extended Stay America and appreciate our accommodating staff and clean rooms. Your recommendation means a lot to us, and we look forward to welcoming you back for your next visit.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Richmond - West End - I-64
How is Extended Stay America Select Suites - Richmond - West End - I-64 rated?
Extended Stay America Select Suites - Richmond - West End - I-64 has a 3.1 star rating with 2,583 reviews.
When is Extended Stay America Select Suites - Richmond - West End - I-64 open?
Extended Stay America Select Suites - Richmond - West End - I-64 is open now. It will close tomorrow at 12:00 a.m.