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Extended Stay America Select Suites - Richmond - West End - I-64
- Hotels
- Glen Allen, VA
About this business
Location details
10961 West Broad Street, Glen Allen, VA, 23060, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for sharing your rating regarding your visit. We hope you enjoyed your stay, and we do want to extend our apologies if your experience didn't meet every expectation. It was a pleasure serving you, and we hope the positive aspects of your visit will bring you back to us in the future. Sincerely, Hotel Management
Business response:
Thank you for letting us know your visit to Extended Stay America was perfect in every way. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management
Clean and cozy. Not luxurious, but you get what you pay for.
Business response:
Jenn, thank you for staying with us. Although you liked our well-kept property, we are sorry for any inconvenience caused. We appreciate your feedback and hope to see you again in the future for a much better experience! Sincerely, Hotel Management
Business response:
Robert, thank you for rating your nice experience at Extended Stay America. It is always our goal to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you return to the area. Sincerely, Hotel Management
Everything good cozy and felt like home. Didn’t feel like a corporate meeting. All at arms reach.
Business response:
Thank you for letting us know your visit to Extended Stay America was perfect in every way. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management
asnt what I thought it would be The guy did not come out and service us til we was there for about 45 min... my family member had to pee outside and the room had a lil trash in it so we know it won’t clean and with the pandemic u would think it would.... but we we’re to tilted to complain
Business response:
Thank you for your review. We apologize for the service issues you encountered upon check-in and that you were disappointed with the cleanliness of your suite. Your feedback has been discussed with our front desk and housekeeping team members to improve our future guests’ experiences. We hope you will give us the chance to redeem ourselves the next time you are in the area. Sincerely, Hotel Management
Business response:
Tracey, thank you for your terrific rating of Extended Stay America. We are pleased your stay with us was a great one, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
John, we are glad you enjoyed your time at Extended Stay America. Thank you for your wonderful rating, and we look forward to your next visit. Sincerely, Hotel Management
Hard to find - gps does - not give exact location. Web site should state Cox Road as cross street. Room was clean and good smelling. Bed was great.
Business response:
Thank you for being our guest at Extended Stay America. We are pleased you enjoyed your stay overall, especially with our clean, comfortable suites. However, we are sorry for the difficulties you had location our property. We hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Richmond - West End - I-64
How is Extended Stay America Select Suites - Richmond - West End - I-64 rated?
Extended Stay America Select Suites - Richmond - West End - I-64 has a 4.3 star rating with 1,280 reviews.
When is Extended Stay America Select Suites - Richmond - West End - I-64 open?
Extended Stay America Select Suites - Richmond - West End - I-64 is open now. It will close tomorrow at 12:00 a.m.