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Extended Stay America Select Suites - Richmond - West End - I-64
- Hotels
- Glen Allen, VA
About this business
Location details
10961 West Broad Street, Glen Allen, VA, 23060, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Comfortable stay
Furniture needs work but nice stay
Business response:
Dear Timothy, Thank you for choosing Extended Stay America and posting your review. While we are glad you enjoyed most of your time with us, we failed to meet all your expectations, and we apologize for any concerns that may have kept you from having an outstanding stay. Please be assured we will address this with the concerned for improvement. We do hope you will stay with us another time so we can provide you with a much more satisfying experience.Sincerely,Hotel Management
Nice stay
Items overlooked Two items that were noticed. The bedside sconce didn't work (lightbulb) I guess. There was a hole punched in the bathroom door.
Business response:
Dear Dennis, Thank you for reviewing your stay at Extended Stay America. We are happy your overall experience was pleasant. However, we apologize for the issues with your guest rooms and any oversight on our part, which kept it from being perfect. We will follow up on your concern with our maintenance team to ensure we are well-poised to serve you better in the future. We hope you will give us another opportunity to provide a more satisfying experience.Sincerely,Hotel Management
Staff super friendly clean rooms easy parking will definitely be back
Staff always nice and polite
Business response:
Dear Terrie, We are flattered by your generous review of Extended Stay America. It is very kind of you to recognize our devoted staff for their service. We look forward to having you as our guest again whenever your travels bring you back to West End - I-64. Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Richmond - West End - I-64
How is Extended Stay America Select Suites - Richmond - West End - I-64 rated?
Extended Stay America Select Suites - Richmond - West End - I-64 has a 3.1 star rating with 2,583 reviews.
When is Extended Stay America Select Suites - Richmond - West End - I-64 open?
Extended Stay America Select Suites - Richmond - West End - I-64 is open now. It will close tomorrow at 12:00 a.m.