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Extended Stay America Select Suites - Richmond - West End - I-64
- Hotels
- Glen Allen, VA
About this business
Location details
10961 West Broad Street, Glen Allen, VA, 23060, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I like how I am not bothered and the ladies at the front desk and beautiful and sweet. Love my stay. Price is kinda high but it's worth the privacy.
Business response:
We appreciate your terrific review of Extended Stay America. Hospitality is what we do best, and we thank you for acknowledging our efforts. We will certainly relay your comments to our front desk team. Thank you for staying with us and we look forward to welcoming you back soon. Sincerely, Hotel Management
Only issue was cold shower My only “complaint” was water in shower was luke warm at best. We were on 6th floor so don’t know if that had anything to do with it. I waited a minute before getting in because cold but I had to take the plunge because we needed to leave. It was pretty uncomfortable. By the time I started my final rinse off it started warming up but I had to get out to get ready.
Business response:
Stephanie, thank you for your review. We are sorry for the issues that impacted your stay with us. We value your feedback and will review them with the appropriate team. We hope to see you again soon. Sincerely, Hotel Management
Birthday getaway It was nice
Business response:
Andrea, thank you for letting us know your visit to Extended Stay America was perfect in every way. We appreciate you being our guest, and we look forward to welcoming you again soon. Sincerely, Hotel Management
Like: efficiency style room and price Dislike: cleanliness of room and physical condition of room
Business response:
We are glad you liked some aspects of our hotel, and overall, your stay was enjoyable. However, we are sorry you were disappointed with the room you were accommodated in. We will use your comments to improve moving forward. We hope you will stay with us on another occasion so we can provide you with a much more satisfying experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Richmond - West End - I-64
How is Extended Stay America Select Suites - Richmond - West End - I-64 rated?
Extended Stay America Select Suites - Richmond - West End - I-64 has a 4.3 star rating with 1,280 reviews.
When is Extended Stay America Select Suites - Richmond - West End - I-64 open?
Extended Stay America Select Suites - Richmond - West End - I-64 is open now. It will close tomorrow at 12:00 a.m.