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Extended Stay America Select Suites - Richmond - West End - I-64

4.3
  • Hotels
  • Glen Allen, VA

About this business

HospitalityHotels

Location details

10961 West Broad Street, Glen Allen, VA, 23060, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.31,280 reviews
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RANDOLPH's profile image
RANDOLPH 
4 years ago

Great Value Very convenient location in Glen Allen , VA. Close to Short Pump, 64/295, and all points in metro Richmond. Have stayed here before. Not a bad deal for price. Comfortable bed, plenty of room, fridge, stove, microwave oven, WiFi, plenty of tv channels, Showtime. Bathroom a bit dated but plenty of hot water, clean and overall a nice safe place to stay. 

Business response:

Randolph, thank you for choosing to stay with Extended Stay America again. We are glad to know that our ideal location and comfortable accommodations are the reasons you continue to stay with us. It is always a pleasure to have you as our guest, and we look forward to your return visit. Sincerely, Hotel Management 

Melanie's profile image
Melanie 
4 years ago

Kind hearted people and good hospitality I experienced one of the worst nights my life which came to an end around 6am the next morning. I was out in the cold alone and every hotel was tring to charge me an earlier check in fee that was the same as, and at a few, more than the room rate. I finally made it here and as i heard the man say early check in fee i almost couldn't breathe but as i went to turn around and give in to the 28° outside... The man waved the fee for me. I don't know about most people but the kind hearted o... read more

Business response:

Melanie, thank you for the heartwarming review of Extended Stay America. We strive to provide our guests with thoughtful hospitality and attentive service; therefore, we are pleased to read your generous compliments. We will be sure to relay your comments to our entire team. We appreciate your business and look forward to your next visit. Sincerely, Hotel Management 

Nacht's profile image
4 years ago

Business response:

Thank you for letting us know your visit to Extended Stay America was perfect in every way. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management 

Christopher's profile image
Christopher 
4 years ago

Business response:

Christopher, it was a pleasure receiving your fantastic rating for Extended Stay America. We are thrilled you enjoyed every aspect of your stay. Your feedback is the best performance measure we have, and we appreciate you letting us know we are succeeding. Thank you for being our guest, and we look forward to your next visit. Sincerely, Hotel Management 

kimberley's profile image
kimberley 
4 years ago

Business response:

Kimberley, thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

My'kerha's profile image
My'kerha 
4 years ago

I Like That They Had The Room I Needed For The Best Price For Just The Night! 

Business response:

Thank you for sharing your glowing review of Extended Stay America. It was a delight to know you liked your clean and well-equipped suite and the value we offered. Your comments truly made our day, and we look forward to hosting you again. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
4 years ago

Business response:

Thank you for visiting Extended Stay America and for your wonderful rating. We are delighted you had an excellent experience with us. Please come back and see us again soon. Sincerely, Hotel Management 

Jay's profile image
4 years ago

The best feature of this property is it's location in the Short Pump area of the Richmond, Va. Metro Area, near the crossroads of Interstate I-64 & I-295. The rooms are of good size, and are equipped with kitchenette facilities in each that include a two burner cooktop, microwave oven, and a full-sized 2 door refrigerator, a generous sized peninsula with seating for two, that doubles as a dining/workspace, a satellite TV mounted to a swivel base, a comfortable queen sized bed, and an a clothes iron & ironing board. The prope... read more

Business response:

Jay, thank you for being our guest and for taking the time to share your feedback. We are glad you were pleased with our well-appointed accommodations, thoughtful amenities, as well as our convenient location and, are glad you pointed out the aspects that you liked the most. It was our pleasure to have you as our guest and we look forward to welcoming you back so that we can earn your highest rating. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
4 years ago

West end Good location. Customer service was good. The room could be cleaner. 

Business response:

Thank you for choosing Extended Stay America. It's a pleasure to know you liked our ideal location as well as our courteous associates. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management 

Frequently asked questions about Extended Stay America Select Suites - Richmond - West End - I-64

How is Extended Stay America Select Suites - Richmond - West End - I-64 rated?

Extended Stay America Select Suites - Richmond - West End - I-64 has a 4.3 star rating with 1,280 reviews. 

When is Extended Stay America Select Suites - Richmond - West End - I-64 open?

Extended Stay America Select Suites - Richmond - West End - I-64 is open now. It will close tomorrow at 12:00 a.m.