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Extended Stay America Select Suites - Richmond - West End - I-64

4.3
  • Hotels
  • Glen Allen, VA

About this business

HospitalityHotels

Location details

10961 West Broad Street, Glen Allen, VA, 23060, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.31,280 reviews
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Anonymous 
5 years ago

Great next trip somewhere next year and think about going to near Chicago in fall 

Business response:

Thank you for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management 

Gabriel's profile image
Gabriel 
5 years ago
Anonymous's profile image
Anonymous 
5 years ago

breakfast was only beverage and prepackaged muffins/ bars Check in was a mess. Reservation wasn't there. Thought it was orbitz problem, but later heard others having problems. Air conditioning did not work on last night-took an hour for them to get us moved to another room 

Business response:

Thank you for reviewing your stay. We are sorry to read about your disappointment with the reservation mix-up and the inconvenience you had at the time of check-in. Your concerns regarding our grab-and-go breakfast and the maintenance issues you experienced in your room has been shared with the appropriate individuals. We appreciate your constructive feedback which will help us better serve our guests going forward. We hope to have the opportunity to welcome you again so that we can make it up to you. Sincerely, Hotel Manage... read more

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Anonymous 
5 years ago

This was just for a quick getaway. The room was cozy, it was very quiet, and it made sleep so peaceful 

Business response:

Thank you for sharing your kind comments regarding your visit at Extended Stay America. It is excellent to know you were happy with our suite and had a pleasant stay while you were with us. We take pride in providing homelike comforts to our guest for a peaceful experience. Thank you again for choosing us, and we look forward to welcoming you back for another visit. Sincerely, Hotel Management 

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STEVEN 
5 years ago
Anonymous's profile image
Anonymous 
5 years ago

The room was fantastic!!! Very clean and nice loved it!!! 

Business response:

Thank you for choosing Extended Stay America and sharing your experience. We're so glad you enjoyed your suite offering apartment-style living with lots of room to relax, and many extras that make traveling easy. Thanks again for the great review. Please come and see us again! Sincerely, Hotel Management 

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Anonymous 
5 years ago

It was convenient and easy access parking and entry. But had to ask for normal things usually in a hotel like a hair dryer or cups. No coffee maker. Maybe because it’s an extended stay hotel. Overall not bad but not the best. Good for just sleeping 

Business response:

Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity of welcoming you back soon for an even better experience. Sincerely, Hotel Management 

John's profile image
5 years ago

Staff very helpful and supporting. Not newest in the world, but my room was well kept, clean, comfortable bed, iron, good tv, comfortables chairs, ... quite satisfactory at an attractive price. 

Business response:

John, thank you for the kind review. We work hard to deliver excellent hospitality, so we appreciate you highlighting all the positive aspects of your stay. We're glad that you enjoyed our spacious and comfortable rooms, equipped with everything you need for a memorable visit! Thank you again for being our guest at Extended Stay America, and we hope that you will stay with us again. Sincerely, Hotel Management 

Lisa's profile image
5 years ago

Frequently asked questions about Extended Stay America Select Suites - Richmond - West End - I-64

How is Extended Stay America Select Suites - Richmond - West End - I-64 rated?

Extended Stay America Select Suites - Richmond - West End - I-64 has a 4.3 star rating with 1,280 reviews. 

When is Extended Stay America Select Suites - Richmond - West End - I-64 open?

Extended Stay America Select Suites - Richmond - West End - I-64 is open now. It will close tomorrow at 12:00 a.m.