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Extended Stay America Select Suites - Richmond - West End - I-64
- Hotels
- Glen Allen, VA
About this business
Location details
10961 West Broad Street, Glen Allen, VA, 23060, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
TV was awefull,
Business response:
Thank you for being our guest. We apologize for the issues you encountered with the television in your room. We wish we had the opportunity to address the issue while you were here as we would have done our best to ensure you were comfortable. We appreciate your feedback and hope you will come back to see us soon. Sincerely, Hotel Management
It is a great location and the people at tbe front desk ate freindly and helpful. Grat are for shopping and going out for meals.
Business response:
Kathy, thank you for your stay at Extended Stay America. We are glad you liked our cordial front desk staff and had an overall great stay. We are also delighted to hear our convenient location close to the shops and restaurants was perfect for your needs. Thank you once more for reviewing us, and we look forward to welcoming you back soon. Sincerely, Kathy, thank you for your stay at Extended Stay America. We are glad you liked our cordial front desk staff and had an overall great stay. We are also delighted to hear our conv... read more
Overall, this property offers a good value for the money, it's clean, quiet, and in a good location, convenient to the Innsbrook Office Park, Short Pump Town Center S/C, and easy access to I-64 & I-295 Interstate Highways. It would be a good value for either a traveler, or business person needing accomodations for a longer stay of 3 days or more, and pets are welcomed for an additional fee. Each room includes a queen sized or larger bed, a flat screen television mounted to a swivel base with basic satellite coverage provided... read more
Business response:
Thank you for being our guest. We are pleased you liked the value we offer and that you enjoyed our ideal location, apartment-style room, as well as the hotel amenities. However, we are sorry for not meeting all of your expectations. Your feedback regarding the internet connectivity has been followed up with our Engineering team to address and correct any remaining issues. We value your comments and hope you will consider returning to our hotel the next time you are in this area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Richmond - West End - I-64
How is Extended Stay America Select Suites - Richmond - West End - I-64 rated?
Extended Stay America Select Suites - Richmond - West End - I-64 has a 3.1 star rating with 2,637 reviews.
When is Extended Stay America Select Suites - Richmond - West End - I-64 open?
Extended Stay America Select Suites - Richmond - West End - I-64 is open now. It will close tomorrow at 12:00 a.m.