Extended Stay America Select Suites - Richmond - West End - I-64

Kathsy 

on Expedia

5 years ago

Liked locattion. Did not like lack of hair dryer or cups. 

Anonymous 

on Expedia

5 years ago

Love that it’s pet friendly so we could bring the dog, however, there were a few things in the room that were not up to standards. The shower made a high pitch whine the entire time it was on and the floor of the tub felt like it was going to give out. The top sheet was stained or not washed by the amount of chocolate (at least that’s what we hope it was) on the cover. Besides that it was in a nice neighborhood and comfy. 

Anonymous 

on Expedia

5 years ago

For the price its not a bad stay, but when I went to check in I had told the guy I had a dog, knowing there was a pet fee. Got it all paid and was told my card was approved, but the guy working seemed to be having issues with it and i showed hum my bank account stating it has gone through. Got to the room and the ac didn't really get cold enough. When I tried to log onto the internet it kept telling me the information was wrong so I called the front desk. He said because of the payment issue, for the animal fee, we would hav... read more

Anonymous 

on Expedia

5 years ago

I loved the room, it was big and had a kitchen and stove 

Anonymous 

on Expedia

5 years ago

The property is well kept at this particular location. The staff is always nice and always remember who their repeat customer are that stay on their property. 

Anonymous 

on Expedia

5 years ago

The staff was very friendly but I had requested a non smoking room and the room absolutely smelled like smoke and nothing could get rid of it. The smell even clung to my clothes. 

Anonymous 

on Expedia

5 years ago

Clean, had kitchenettes and comfortable bed. Continental breakfast was poor. Wrapped muffins, dry breakfast bar and instant oatmeal. Would like fresh muffins/pastries/bagels, juice.