Extended Stay America Select Suites - Richmond - West End - I-64

Madison 

on Expedia

11 months ago

the floor was so dirty my socks were black after 5 minutes and the side of the fridge was brown and nasty. 

Brenda 

on Expedia

a year ago

Where i can start . First of all they changed their brand standard open at 9am and lobby close at 10pm. i reached at the site at 3am and front ek person not able to checked me in . He inform me my reservation got cancelled . i got very disappointed but you know that guys know how to take care the situation . He basically helped me out to checked me in the hotel and charged me less also he mention he gave me discount . But i was able to take a rest . Room was good but you know when you drove and showed up midnight there is no... read more

Jason 

on Expedia

a year ago

Dog feces ooutside my room door for 2 days now, i have a broken chair and asked to get it fixed or replaced,said they would but did not. And my bathroom sink bately trickles water 

Chris 

on Expedia

a year ago

Upon arrival, learned from a piece of paper tacked up in the lobby that breakfast is no longer available. Room was dingy, cabinetry in rough shape, refrigerator had rust. Bathtub had mold in the usual spots (under soap dish, etc.). Smoke detector battery was beeping low, but to their credit they replaced it within an hour or so. Microwave was clean, bed was simple, but comfortable, and clean. 

Geneviève 

on Expedia

a year ago

Ordinaire