Extended Stay America Select Suites - Richmond - West End - I-64

Pragnesh 

on Expedia

a year ago

The room was a complete run down. Bulbs out and not replaced, cabinets broken, shower curtain mouldy, walls thin (noisy), people living here seemed like they have been living there for ages, smokers, weeds, drugs, all of it. 

Monica 

on Expedia

a year ago

Worst place ever - checked out and went elsewhere to stay for the night 

Michael 

on Expedia

2 years ago

DO NOT STAY HERE! Not safe. Absolutely terrible property. Photos in the listing do not match the property. Upon arrival, my room had blood on the toilet seat, someone else's facial hair from shaving on the counter, multiple greasy spots on the kitchenette counter, cabinet door under sink was complete ripped off/missing, cabinet door under bathroom sink was partially torn, the wall had drawing from a child on it, other splatter from a liquid on another wall, pillow had some sort of substance (maybe dried blood?), and walls we... read more

MICHAEL 

on Expedia

2 years ago

You could do a lot better for $115/night So the staff themselves are perfectly nice. I had no problems with that. The actual cleanliness and condition of the room we were in was definitely not great. I found some leftover vomit on the art piece next to the toilet, along with on the wall next to it. The toilet barely flushed, the diffuser in the sink was clogged with sediment so water was shooting everywhere. In the tub, the grout had lots of black mold and the surface of the tub was incredibly deteriorated. There were leftov... read more

larry 

on Expedia

2 years ago

Staff 

Carrie 

on Expedia

2 years ago

Our rooms were so filthy we asked for an immediate refund after check in. There were several people loitering and smoking outside our room which caused smoke to come in. It didn't feel safe. There was trash and cigarette butts littering the pathways. 

Anonymous 

on Expedia

2 years ago

Disappointing room This room was below standards of a hotel room. It had blood stains on the carpet and the sink. Highly disappointed in the condition of the room.