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Extended Stay America Select Suites - Salt Lake City - West Valley City
- Hotels
- West Valley City, UT
About this business
Location details
1646 West 3500 South, West Valley City, UT, 84119, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Trash was not taken out from previous guest also room had a terrible odor
Business response:
Dear Glen, Thank you for your feedback. We sincerely apologize for the issues you experienced with cleanliness and the odor in your room. This is not the standard we aim to provide, and we will address this matter with our housekeeping team to ensure that it does not happen again. We appreciate your understanding and hope to have the chance to serve you better on your next visit. Sincerely,Hotel Management
Hotel that loves to tow your car It was great for the price. Front desk guy was cool so were the ladies. Room was clean, and place was decent. Only thing are the people that are around that area are definately sketchy Oh and if your car has expires plates or if you park on carls jr property they tow your vehicle. I ended up paying 289 for my truck to get it out.
Business response:
Dear Jake, Our primary focus is on offering our guests comfortable accommodations at reasonable rates, so we are thrilled to have earned your high rating. We are delighted that our staff helped to make your stay memorable. We believe we have the best team in town, and we work hard every day to deliver outstanding service. We understand the frustration caused by parking challenges in the area and regret the inconvenience you faced. Feedback like yours helps us as we strive to provide complete guest satisfaction. Thank you for... read more
El hotel me canceló la reserva
Business response:
Dear Mariano,We sincerely apologize for the inconvenience caused by the cancellation of your reservation. We understand how frustrating this situation must have been for you. Please reach out to us directly so we can investigate this matter further and address your concerns. Your feedback is crucial in helping us improve our services, and we hope to have the opportunity to better serve you in the future.Sincerely,Hotel Management
We were awake all night with drug users next-door moaning and crashing around in their room It was scary enough that we left at 4:30 in the morning after getting no sleep The parking lot was full of people smoking and wandering around dazed with drugs at 4:30 in the morning I would not recommend this location to anyone in the right mind
Business response:
Dear Darren, Thank you for taking the time to write a review. We take guest feedback seriously, as it allows us to continue to improve our guest experience. We appreciate your review and will be taking the necessary steps to ensure the issues you described do not occur in the future.Sincerely,Hotel Management
Won't stay here again you get what you pay for. Room was ehh ok could've been better. 45 TV channels don't let them fool you with oh we have direct TV. Which isn't true they may have it but hardly any channels to watch TV. Bathroom was somewhat clean sink was dirty, same with the shower possible blood stains but they say it dirt and that they scrub it with bleach daily. And last but not least the bed had someone's hair in it. Very gross and disgusting. Oh and if you have garbage to throw away you have to walk around to the b... read more
Business response:
Dear Guest, Thank you for sharing your feedback. We sincerely apologize for the inconveniences you encountered during your stay, especially regarding cleanliness and the misleading information about the TV channels. Your concerns are valid, and we will review these issues with our team to ensure improvements are made. We appreciate your input and hope to provide a much better experience if you choose to stay with us again.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Salt Lake City - West Valley City
How is Extended Stay America Select Suites - Salt Lake City - West Valley City rated?
Extended Stay America Select Suites - Salt Lake City - West Valley City has a 3.2 star rating with 1,566 reviews.
When is Extended Stay America Select Suites - Salt Lake City - West Valley City open?
Extended Stay America Select Suites - Salt Lake City - West Valley City is open now. It will close tomorrow at 12:00 a.m.