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Extended Stay America Select Suites - Salt Lake City - West Valley City
- Hotels
- West Valley City, UT
About this business
Location details
1646 West 3500 South, West Valley City, UT, 84119, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Del 1a 10 le daré un 2
Business response:
Dear Alex, Thank you for your recent stay at our hotel. We appreciate you taking the time to post your review, as we genuinely value our guest's comments and opinions. Please know we never intend to leave our guests with such an impression, and hope you will accept our apologies for failing you. We would like an opportunity to provide you with the exceptional stay you deserve, and we hope you will return the next time your travels bring you this way.Sincerely,Hotel Management
Said I did not have reservation sent me across town who sent me back across town only to have my reservation
Business response:
Dear Carla, Thank you for staying with us and sharing your review. We are genuinely sorry for the issues you experienced with your reservation and even more so for how it was handled. Our team will discuss your comments to ensure this does not happen again. Thank you for bringing this to our attention; we are grateful for your patience. We hope you will allow us to make this up to you on your next visit.Sincerely,Hotel Management
Overbooked and left me without a room I tried to check in 10 minutes early and he said he could not take me I had a meeting that I had to leave for,I told him I'd be back at midnight I came back at midnight and he had sold all the rooms and left me high and dry worst place ever
Business response:
Dear Andy, Thank you for choosing our hotel and for taking the time to provide your feedback. It is disappointing to learn of the issues you experienced during check-in, as we take pride in delivering impeccable service. Your comments have been shared with the appropriate team members to ensure these concerns are not repeated. We further apologize that you were unable to stay with us later when you returned. Although what you encountered is unusual, we are very grateful for your patience. We would welcome another opportunity... read more
Two of the room where quarantined off by the state, do to them being used as a meth lab. The red paper on one room said they were there in September of 2022. Would not recommend. Tried to get a refund by calling expedia, who called the hotel, and the hotel said that since we had checked in, and it didnt matter how long of time we were there ( which wasnt long) we could not recieve one. We are out about $90. So, heres your review expedia, and extended stay!!!! Leason learned!!!!
Business response:
Dear Dana, Thank you for choosing our hotel on your recent visit to the area. We were disappointed to read that we did not meet your expectations, and we are truly sorry your stay was anything other than exceptional. We hope you will give us another chance to provide you with the hospitality you deserve. Thank you again for your feedback.Sincerely,Hotel Management
No customer service and people smoking on the property
Business response:
Dear Lucas, Thank you for your feedback and for being our guest. Please accept our sincere apologies for not meeting your expectations. We take our guest comments seriously, as they will help us enhance the experience for future guests. We very much appreciate you bringing this to our attention, and we would welcome another opportunity to provide the excellent hospitality for which we are known. Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Salt Lake City - West Valley City
How is Extended Stay America Select Suites - Salt Lake City - West Valley City rated?
Extended Stay America Select Suites - Salt Lake City - West Valley City has a 3.2 star rating with 1,566 reviews.
When is Extended Stay America Select Suites - Salt Lake City - West Valley City open?
Extended Stay America Select Suites - Salt Lake City - West Valley City is open now. It will close tomorrow at 12:00 a.m.