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Extended Stay America Select Suites - Salt Lake City - West Valley City
- Hotels
- West Valley City, UT
About this business
Location details
1646 West 3500 South, West Valley City, UT, 84119, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Well I stay there for 5 days did not get my room clean not once that is the worst hotel that anybody can ever want to rent Expedia before you prefer somebody to stay at your hotels do a on-site check before renting it is Turbo
Business response:
Thank you for taking the time to review your recent stay at our hotel, James. We are so sorry that you did not enjoy your time with us - and wish that our accommodations had better met your needs during this stay. Thank you for letting us know how we are coming across.
Scary Motel This hotel was a little scary. The individuals staying there were not typical tourist but people who were on government assistance. No one in office when I arrived or 830 am. Two homeless people got in an altercation outside of the motel and could not back into a secure area because no staff in lobby. My Uber ride showed up while I was in the phone to 911 and we stayed locked in her car waiting for police to arrive. The aggressive male kept walking around the car starring in an aggressive manner. We could not lea... read more
Business response:
We know that your safety is top priority during your travels, and we are sorry for the uneasiness that you felt during your time with us, Barbara. This is in no way the type of stay that we had intended for you and are so disappointed in the impression that we left on you. We value the time that you took to provide us with this information and will use it to address the issues mentioned at the property level, so we create better guest experiences in the future.
Police on site at arrival. Complex is used to house homeless. Fire alarm went off at 4AM. Ambulance arrived for an overdose victim.
Business response:
Thank you for taking the the time to review your stay with us, Don. We sincerely apologize that this was your experience as we always work hard to create a wonderful stay. We will make sure that we address these concerns with management for proper action and resolve.
Not satisfied Place smelled like cigarettes, full of drug users, cockroaches and bed bugs.
Business response:
Thank you for highlighting the areas that deserve our attention and need improvement. We hate to see that this was not the exceptional experience that we intended for you, and would love to welcome you back so that we can show you the wonderful experience you can have at WoodSpring Suites.
the room smelled terrible like animal pee. The room was filthy, walls were full of dirt stains on everything. I slept in my clothes after I went and bought lysol and clorox wipes to clean the toilet. There was garbage and drug paraphernalia in bathroom. I will never stay there again
Business response:
We appreciate your honest feedback and highlighting these concerning issues, Lisa. As a standard, we will communicate your concerns to the proper channels so that they are addressed and fixed for all our future guests. We appreciate the opportunity to host you and we hope you enjoy your future travels.
Horrible experience We arrived late got checked into our room..when we walked into the room it was disgusting. There was a trail of what we thought was dirt leading to the bathroom and up the toilet. It was not dirt! The toilet seat was dirty it also had stuff on it. The comforter was dirty and the walls were covered in something. I asked for a different room and told them our room was not clean. The girl at the front desk said they were booked for the night and that's all there was. She said it looked dirty but it really wa... read more
Business response:
Hello Rachael. Thank you for taking the time to review your stay with us. We are terribly sorry about the experience that you encountered as this is not the standard of service that we work hard to deliver. We will make sure that we communicate with management in order to prevent this experience from happening in the future. Thank you for allowing us to host you and we wish you the best in your future travels.
This property was scary. There were a ton of druggies hanging out in the front, in the lobby. I was approached several times by men who commented about my body and made me fear for my safety. I you are a single female DO NOT STAY HERE!
Business response:
We appreciate your honest feedback and highlighting these concerning issues, Alida. As a standard, we will communicate your concerns to the proper channels so that they are addressed and fixed for all our future guests. We appreciate the opportunity to host you and we hope you enjoy your future travels.
Frequently asked questions about Extended Stay America Select Suites - Salt Lake City - West Valley City
How is Extended Stay America Select Suites - Salt Lake City - West Valley City rated?
Extended Stay America Select Suites - Salt Lake City - West Valley City has a 3.2 star rating with 1,566 reviews.
When is Extended Stay America Select Suites - Salt Lake City - West Valley City open?
Extended Stay America Select Suites - Salt Lake City - West Valley City is open now. It will close tomorrow at 12:00 a.m.