This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - South Bend - Mishawaka - South
- Hotels
- Mishawaka, IN
About this business
Location details
4715 N. Main St., Mishawaka, IN, 46545, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Everything went well everything is good. The room was amazing . The staff was amazing. Had a wonderful time. There will definitely return with plans to return five star rating
Business response:
Dear Guest, Thank you for choosing to stay with us and for taking the time to leave your reviews. We are delighted to have exceeded your expectations. We believe our excellent accommodations and accommodating staff make us a great choice when visiting the city. It was our pleasure accommodating you. We hope you will make Extended Stay America your home away from home whenever your travels bring you to our area. Sincerely, Hotel Management
Looked like it hadnt been updated since it was built. The kitchen had zero utensils, pots, pans, etc. Completely bare. Heat/ ac unit Completely out of date & barely functioned. Even the bed was partially busted.
Business response:
Dear Guest, Thank you for choosing to stay at our hotel and for sharing your comments. We are very disappointed to read about the issues you encountered. Please accept our sincere apologies for not delivering the exceptional stay you deserved. We take our guests’ feedback seriously and have shared it with the concerned team to review and take action. To ensure cleanliness, we keep the kitchenware at the front desk and deliver it on request. Our front desk team can assist you with this and improve your time with us. We hope y... read more
Looked like it hadnt been updated since it was built. The kitchen had zero utensils, pots, pans, etc. Completely bare. Heat/ ac unit Completely out of date & barely functioned. Even the bed was partially busted.
Business response:
Dear Guest, Thank you for choosing to stay at our hotel and for sharing your comments. We are very disappointed to read about the issues you encountered. Please accept our sincere apologies for not delivering the exceptional stay you deserved. We take our guests’ feedback seriously and have shared it with the concerned team to review and take action. To ensure cleanliness, we keep the kitchenware at the front desk and deliver it on request. Our front desk team can assist you with this and improve your time with us. We hope y... read more
Not clean
Business response:
Dear Guest, Thank you for sharing feedback about your recent stay. We know that a fresh, clean hotel sets the tone for a wonderful stay; therefore, we sincerely regret that this was not your experience. Our hotel is committed to ensuring cleanliness for all guests, and we will ensure this is addressed appropriately. Please return on your next visit to the area so we can show you our commitment to outstanding experiences. Sincerely, Hotel Management
Had a great stay Great experice staying here.
Good overall
Business response:
Dear Michelle, We are glad that everything went well during your time with us, and that made for a memorable experience! Thank you for choosing Extended Stay America and taking the time to leave your outstanding feedback. We hope to have the opportunity to welcome you back any time you are in the area. Sincerely, Hotel Management
Room and smell
Business response:
Dear Adam, Thank you for sharing feedback about your recent stay. We know that a fresh, clean hotel sets the tone for a wonderful stay; therefore, we regret that this was not your experience. Our hotel is committed to ensuring the cleanliness of all guest rooms, and we will address this issue promptly. We hope you will return on your next visit to the area so we can show you our commitment to outstanding experiences. Sincerely, Hotel Management
I will never stay here again. Dirty, smelly rooms. Only stay here if you have no other option.
Business response:
Dear Bryan, Thank you for sharing feedback about your recent stay. We know that a fresh, clean hotel sets the tone for a wonderful stay; therefore, we regret that this was not your experience. Our hotel is committed to ensuring cleanliness for all guests, and we will ensure this is addressed appropriately. We hope you will return on your next visit to the area so we can show you our commitment to outstanding experiences. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - South Bend - Mishawaka - South
How is Extended Stay America Select Suites - South Bend - Mishawaka - South rated?
Extended Stay America Select Suites - South Bend - Mishawaka - South has a 3.5 star rating with 989 reviews.
When is Extended Stay America Select Suites - South Bend - Mishawaka - South open?
Extended Stay America Select Suites - South Bend - Mishawaka - South is open now. It will close tomorrow at 12:00 a.m.