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Extended Stay America Select Suites - South Bend - Mishawaka - South
- Hotels
- Mishawaka, IN
About this business
Location details
4715 N. Main St., Mishawaka, IN, 46545, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Front desk very helpful and friendly. Remember to pack your blow dryer though bc they do not supply them.
Business response:
Dear Romaine, Thank you for sharing feedback regarding your stay at Extended Stay America. We are committed to providing exceptional service to every guest, so we are especially pleased to read your comments about our staff and their outstanding hospitality. We have noted your comments regarding the amenities and will share them appropriately with our team. We enjoyed hosting your visit and look forward to seeing you soon.Sincerely,Hotel Management
Staff was very friendly, room was large and very clean. Nice quiet hotel in an area with plenty of restaurants and shopping.
Basic and fine for a short weekend stay. Very good options for enough beds. Bring your own toiletries and will have to ask for extra linens
Business response:
Dear Guest, It is very understandable how these events detracted from a relaxing and seamless visit. We strive to create an exceptional, memorable stay for each guest, so please accept our apologies that this was not your experience. We are grateful that you have brought these concerns to our attention as we are continually growing and improving from our guest feedback. We do hope you will consider giving us another chance to show you the hospitality for which we are known.Sincerely,Hotel Management
Bring your own kitchen supplies The room wasn’t very clean. The floor needed vacuumed and the bathtub was dirty. There were no kitchen utensils and no coffee pot or coffee in the lobby.
Business response:
Dear Liane, Please accept our apologies for not providing the impeccable accommodations you should have received and for any inconvenience this caused. We aim to exceed our guests' expectations; therefore, we are so sorry for any oversights on our part. We have also noted your comments regarding the kitchen amenities. We take this feedback very seriously and use it to improve our guest experience. What you experienced is not typical, and we would love for you to give us another try to show you our commitment to exceptional h... read more
enjoyed the kitchen area with actual stove and full size refrigerator no towels no clean linen you had to wash your own unless u were staying 7 days or more
Business response:
Dear Maria, Thank you for sharing your feedback. We’re glad you enjoyed the kitchen area and amenities. We apologize for the inconvenience with towels and linen. Typically, towels and linen are refreshed for stays of seven days or more, but we appreciate your comments as they help us improve our service. Please don’t hesitate to reach out to the front desk during your stay for any immediate needs. We look forward to welcoming you back in the future.Sincerely,Hotel Management
Place smelled off in the hallways. Room was nice.
Business response:
Dear Hannah, Thank you for staying with us at Extended Stay America. We're pleased that you enjoyed your room and appreciate your feedback about the common areas. We always aim to provide a comfortable environment for our guests, and your input helps us make improvements. We look forward to welcoming you back for an even better experience.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Select Suites - South Bend - Mishawaka - South
How is Extended Stay America Select Suites - South Bend - Mishawaka - South rated?
Extended Stay America Select Suites - South Bend - Mishawaka - South has a 4.2 star rating with 658 reviews.
When is Extended Stay America Select Suites - South Bend - Mishawaka - South open?
Extended Stay America Select Suites - South Bend - Mishawaka - South is open now. It will close tomorrow at 12:00 a.m.