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Extended Stay America Select Suites - South Bend - Mishawaka - South
- Hotels
- Mishawaka, IN
About this business
Location details
4715 N. Main St., Mishawaka, IN, 46545, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
This was the dirtiest hotel that I've ever stayed at. The pictures online made the place look nice, but in reality there wasn't any care to take care of the property. Our room had greasy finger prints all over the microwave, a gray film on the front of the dresser, something I hope was chocolate all over the couch, just to name a couple of issues. Although the place is advertised as smoke free,the whole place smells of cigarettes. We even witnessed someone walking out of hotel smoking and saw a crushed butt on the carpet in ... read more
Business response:
Dear Jerry, Thank you for sharing your feedback. We sincerely apologize for the cleanliness issues. The condition you described is unacceptable, and we are taking immediate steps to address these concerns with our housekeeping team. We also regret the smoke-related issues you experienced despite our non-smoking policy. Your feedback is crucial as we strive to improve our services. We hope you will consider giving us another opportunity to provide a significantly better experience in the future.Sincerely,Hotel Management
Nice
Located in a good area
Business response:
Dear Mariah, Thank you for the kind review. We are pleased everything went great for you during your visit and that our wonderful location made it even better. Thank you for choosing Extended Stay America, and we look forward to your next stay.Sincerely,Hotel Management
Not the best
Business response:
Dear Guest, We appreciate your feedback and regret that your experience did not meet your expectations. Our aim is always to provide exceptional service and comfort to our guests. Your comments are valuable as they help us identify areas for improvement. We hope to welcome you back in the future and provide you with a more satisfying stay.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Select Suites - South Bend - Mishawaka - South
How is Extended Stay America Select Suites - South Bend - Mishawaka - South rated?
Extended Stay America Select Suites - South Bend - Mishawaka - South has a 3.5 star rating with 989 reviews.
When is Extended Stay America Select Suites - South Bend - Mishawaka - South open?
Extended Stay America Select Suites - South Bend - Mishawaka - South is open now. It will close tomorrow at 12:00 a.m.