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Extended Stay America Select Suites - South Bend - Mishawaka - South
- Hotels
- Mishawaka, IN
About this business
Location details
4715 N. Main St., Mishawaka, IN, 46545, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Roger, it was a pleasure receiving your fantastic rating for Extended Stay America. We are thrilled you enjoyed every aspect of your stay. Your feedback is the best performance measure we have, and we appreciate you letting us know we are succeeding. Thank you for being our guest, and we look forward to your next visit. Sincerely, Hotel Management
Business response:
Kathrine, we are glad you enjoyed your time at Extended Stay America. Thank you for your wonderful rating, and we look forward to your next visit. Sincerely, Hotel Management
Its quiet and very homeie and very clean. The staff was very helpful and over all i had a pleasant stay. The things i didnt like was no breakfast and no gym but i understand the reasons.
Business response:
Jamie, thank you for choosing Extended Stay America. It’s a pleasure to know you liked our well-kept property and were impressed by the service provided by our courteous associates. However, regret your disappointment with some of our amenities not being available during your stay due to the current circumstances. We appreciate your patience and look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Irene, thank you for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
I liked the compactness of the room and that there was a chromecast. Staff was also friendly. I didn't like that they didn't have all the silverware I needed because "people usually ask for that earlier in the day." I never saw anything that talked about specific times to request items.
Business response:
Michael, thank you for choosing Extended Stay America and sharing your experience. We are glad you enjoyed your guest suite and the service provided by our staff. Please know, to ensure the cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the suites, and our team gladly delivers them to your suite. Your feedback is appreciated, and we will remind our front desk to communicate this more clearly going forward. It was a pleasure to h... read more
A Last Resort When I arrived at this hotel, idle young people were hanging around with cars playing loud music. This was annoying. Also, no parking spaces were available due to the lot in back being replaced. The clerk at desk, Kaylee, was friendly & efficient. On way to my room I noticed dirty carpets, stale smells and very dirty carpet in elevator. My room was neat and surfaces were cleaned but floors and surfaces were sticky. I went out to get food & on my return a cop car was there, very alarming. The clerk the next morn... read more
Business response:
Susan, we were disappointed to see that we did not live up to our typical standards with the upkeep of our property, and we are truly sorry your stay was not to your expectation. Please know that the safety and comfort of our guests is our highest priority; so rest assured you can have a relaxing stay. We hope you will consider giving us another chance to prove we are up to the task of delivering excellent service and accommodations. Sincerely, Hotel Management
Business response:
Arkita, thank you for evaluating your stay. Your rating indicates that we may have room for improvement in some areas. We hope you will give us a chance to redeem ourselves the next time you are in the area. Sincerely, Hotel Management
Love the hotel always clean and helpful will always be coming back
Business response:
Thank you for the positive review and for taking the time to recognize our hotel. We are delighted to know how much you enjoyed your stay and the excellent service provided by our staff. All of us at Extended Stay America look forward to having you back soon. Sincerely, Hotel Management
Business response:
Michael, thank you so much for the perfect rating of Extended Stay America. It is great to see everything we have to offer left you with a remarkable impression of our hotel. We look forward to having you as our guest again whenever you return to the area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - South Bend - Mishawaka - South
How is Extended Stay America Select Suites - South Bend - Mishawaka - South rated?
Extended Stay America Select Suites - South Bend - Mishawaka - South has a 4.3 star rating with 669 reviews.
When is Extended Stay America Select Suites - South Bend - Mishawaka - South open?
Extended Stay America Select Suites - South Bend - Mishawaka - South is open now. It will close tomorrow at 12:00 a.m.