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Extended Stay America Select Suites - South Bend - Mishawaka - South
- Hotels
- Mishawaka, IN
About this business
Location details
4715 N. Main St., Mishawaka, IN, 46545, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Room was clean. Mattress was uncomfortable. No coffee in the morning. Took the iron and board out of the room. No Kleenex. Very disappointed in the hotel overall and we’ve stayed there before
Business response:
I am so sorry that you were disappointed in our hotel! We have recently changed our brand from a Suites to a Select Suites, which offers less amenities so that we may keep the cost to our Guests down. I would hope that even with the new standards, that you would stay with us again!
I travel from Chicago to Mishawaka Indiana to stay at one of your location I get there and the manager informed me no more rooms available and on top of that they did not except cash. It was just one of the worst days of the month I’ve been through. I would never stay at one of your locations or recommend it. Sorry for the bad review. What is the truth? Have a good day and a blessed year yours truly Mr watts
Business response:
Dear John, Thank you for staying with us and leaving a review. We are sorry we could not avail a room for you and that our payment policy inconvenienced you. Our hotel’s policy is not to accept cash as a form of payment. We must have a credit or debit card on file for each reservation to cover incidentals during your stay. This is standard industry practice at reputable hotel chains. We regret not being able to accommodate you and for disappointing you. It will be a pleasure to host you, and we hope you consider including us... read more
Mattress very comfortable. Very clean No wastebasket in bathroom. Entry light did not work. Recliner was almost impossible to work inwould stay again though.
Business response:
Dear Jane, Thank you for your feedback. We're glad you found our property clean and the mattress comfortable. We apologize for any inconvenience caused and appreciate your loyalty. We'll address the issues you mentioned to improve the experience for future guests. We hope to see you again soon.Sincerely,Hotel Management
Easy access
Business response:
Dear Michael, Thank you for the excellent review. We are pleased everything went great for you during your visit and that our ideal location made it even better. Thank you for choosing Extended Stay America. We look forward to your next stay.Sincerely,Hotel Management
Extended stay america mishawaka, In We were 3 couples on our way to notre dame game from nj. One hour before we were to arrive at extended stay they called to say they were overbooked and we needed to find another hotel. Who does that. I had booked this afew months before. I will never give extended stay my business
Business response:
Dear Linda, please accept our apologies for the frustrations you experienced due to not receiving the room you booked. We are looking into the matter to see what went wrong because a confirmed reservation is always confirmed. We're genuinely sorry our staff were not responsive to the difficulties faced by our valued guests. Please be assured we will take appropriate action where necessary to serve you better in the future, and we hope you will return.Sincerely,Hotel Management
It was convenient to the bus line and also to several eating outlets. Very clean and quiet.
Frequently asked questions about Extended Stay America Select Suites - South Bend - Mishawaka - South
How is Extended Stay America Select Suites - South Bend - Mishawaka - South rated?
Extended Stay America Select Suites - South Bend - Mishawaka - South has a 3.5 star rating with 989 reviews.
When is Extended Stay America Select Suites - South Bend - Mishawaka - South open?
Extended Stay America Select Suites - South Bend - Mishawaka - South is open now. It will close tomorrow at 12:00 a.m.