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Extended Stay America Select Suites - South Bend - Mishawaka - South
- Hotels
- Mishawaka, IN
About this business
Location details
4715 N. Main St., Mishawaka, IN, 46545, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Front desk very helpful and friendly. Remember to pack your blow dryer though bc they do not supply them.
Business response:
Dear Romaine, Thank you for sharing feedback regarding your stay at Extended Stay America. We are committed to providing exceptional service to every guest, so we are especially pleased to read your comments about our staff and their outstanding hospitality. We have noted your comments regarding the amenities and will share them appropriately with our team. We enjoyed hosting your visit and look forward to seeing you soon.Sincerely,Hotel Management
Staff was very friendly, room was large and very clean. Nice quiet hotel in an area with plenty of restaurants and shopping.
No soap I know you get what you pay for but there wasn’t even a little bar of soap to wash your hands with after using the bathroom. I don’t think I’ve ever stayed at a hotel, no matter how cheap, that didn’t supply a little bar of soap to wash your hands!
Business response:
Dear Guest, Thank you for your feedback! We sincerely apologize for the oversight regarding the lack of soap during your stay. Although we regret the disappointment with the lack of amenities like soap, please know that these items can be requested at the front desk if needed. Your comments are important to us, and we hope you will consider staying with us again, allowing us the opportunity to provide you with a better experience in the future.Sincerely,Hotel Management
Basic and fine for a short weekend stay. Very good options for enough beds. Bring your own toiletries and will have to ask for extra linens
Business response:
Dear Guest, It is very understandable how these events detracted from a relaxing and seamless visit. We strive to create an exceptional, memorable stay for each guest, so please accept our apologies that this was not your experience. We are grateful that you have brought these concerns to our attention as we are continually growing and improving from our guest feedback. We do hope you will consider giving us another chance to show you the hospitality for which we are known.Sincerely,Hotel Management
Not Nice We stayed one night and when checked into our room it was nothing like the photos online. There was mold in the tub/ shower area. Hole in the ceiling by the vent, water bugs All over the bathroom floor, holes in the couch, stains also on furniture.
Business response:
Dear Guest, Thank you for taking the time to review our hotel. We understand that our guests have plenty of options to choose from when it comes to hotels, so our primary goal is to provide clean, comfortable suites at an affordable price that will make our guests want to come back. We are genuinely sorry to read that the cleanliness and condition of your room did not meet our high standards. We will immediately address this issue with our team. We hope you will give us another chance to serve you in the future, and we look ... read more
Frequently asked questions about Extended Stay America Select Suites - South Bend - Mishawaka - South
How is Extended Stay America Select Suites - South Bend - Mishawaka - South rated?
Extended Stay America Select Suites - South Bend - Mishawaka - South has a 3.5 star rating with 989 reviews.
When is Extended Stay America Select Suites - South Bend - Mishawaka - South open?
Extended Stay America Select Suites - South Bend - Mishawaka - South is open now. It will close tomorrow at 12:00 a.m.