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Extended Stay America Select Suites - South Bend - Mishawaka - South
- Hotels
- Mishawaka, IN
About this business
Location details
4715 N. Main St., Mishawaka, IN, 46545, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
There was no attendant at 11:30 pm to check us in. Also, our room had an extremely strong foul odor, room 121.
Business response:
Dear James, Thank you for sharing your experience with us. We sincerely apologize for the inconvenience you faced during check-in and for the unpleasant odor in your room. We understand how important a smooth arrival and comfortable accommodations are, and we regret that your stay fell short of these expectations. Please know that we are addressing the situation with our team. We hope you’ll give us another chance to provide a more pleasant and seamless experience on your next visit. Sincerely,Hotel Management
Bring your own kitchen supplies The room wasn’t very clean. The floor needed vacuumed and the bathtub was dirty. There were no kitchen utensils and no coffee pot or coffee in the lobby.
Business response:
Dear Liane, Please accept our apologies for not providing the impeccable accommodations you should have received and for any inconvenience this caused. We aim to exceed our guests' expectations; therefore, we are so sorry for any oversights on our part. We have also noted your comments regarding the kitchen amenities. We take this feedback very seriously and use it to improve our guest experience. What you experienced is not typical, and we would love for you to give us another try to show you our commitment to exceptional h... read more
enjoyed the kitchen area with actual stove and full size refrigerator no towels no clean linen you had to wash your own unless u were staying 7 days or more
Business response:
Dear Maria, Thank you for sharing your feedback. We’re glad you enjoyed the kitchen area and amenities. We apologize for the inconvenience with towels and linen. Typically, towels and linen are refreshed for stays of seven days or more, but we appreciate your comments as they help us improve our service. Please don’t hesitate to reach out to the front desk during your stay for any immediate needs. We look forward to welcoming you back in the future.Sincerely,Hotel Management
Place smelled off in the hallways. Room was nice.
Business response:
Dear Hannah, Thank you for staying with us at Extended Stay America. We're pleased that you enjoyed your room and appreciate your feedback about the common areas. We always aim to provide a comfortable environment for our guests, and your input helps us make improvements. We look forward to welcoming you back for an even better experience.Sincerely,Hotel Management
Very happy. Very very clean and comfortable. Plenty of room to sleep and work and more. This extended stay hotel had a kitchen but no dishes etc. No shampoo etc. just one bar of soap. I got some at the store around the corner. Towels were good. This would be an excellent place for the working person to stay for a week or more. This would be good for a family needing extra space. Pet friendly. Safe and clean and well located.
Frequently asked questions about Extended Stay America Select Suites - South Bend - Mishawaka - South
How is Extended Stay America Select Suites - South Bend - Mishawaka - South rated?
Extended Stay America Select Suites - South Bend - Mishawaka - South has a 3.5 star rating with 989 reviews.
When is Extended Stay America Select Suites - South Bend - Mishawaka - South open?
Extended Stay America Select Suites - South Bend - Mishawaka - South is open now. It will close tomorrow at 12:00 a.m.