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Extended Stay America Select Suites - South Bend - Mishawaka - South
- Hotels
- Mishawaka, IN
About this business
Location details
4715 N. Main St., Mishawaka, IN, 46545, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was okay
Business response:
Dear Jessica, Thank you for sharing your thoughts. We hope to exceed your expectations during your next stay. Your feedback is valuable, and we look forward to the opportunity to provide an even better experience in the future.Sincerely,Hotel Management
Woken up at 3am with guests playing loud music. Fights/arguments in the parking lot. No soap or shampoo in bathroom. Way Too expensive . Happy that my car wasn’t broken into overnight.
Business response:
Dear Scott, Thank you for sharing your experience. We sincerely apologize for the disturbances and inconvenience you faced during your stay. Your concerns about noise, safety, and missing amenities are being addressed with our team to ensure they are promptly resolved. We regret that your visit did not meet your expectations and will work diligently to improve. We hope to have the opportunity to provide you with a more pleasant experience in the future.Sincerely,Hotel Management
Arrived late and even though they said on the phone earlier when I called that it wouldn't matter, when I followed their directions to check in they Said they'd cancelled my reservations for the duration. So I had to find another place to stay at 3am
Business response:
Dear Craig, We sincerely apologize for the inconvenience caused by your late arrival. The miscommunication regarding your reservation concerns us. This does not reflect the standard of service we strive to provide. We will ensure to prevent such occurrences in the future. Thank you for bringing this to our attention, and we appreciate your understanding. We hope to host you in the future with a much better experience. Safe travels!Sincerely,Hotel Management
Dirty butt Hotel This hotel was disgusting under the beds there was probably two trash bags of trash. The room has a kitchen with nothing in it waste of space and we was counting on it having pots and pans and silverware didn’t even have a coffee maker so the food we brought was for nothing.The hallways was filthy elevator was dirty smelled of rotten fish sticks and trash in the hallways. Outside beer bottles and trash all outside. My advise DO NOT STAY HERE!!!!
Business response:
Dear Joseph, We extend our sincerest apologies for the unsatisfactory experience you had during your stay. It deeply troubles us to learn of the cleanliness issues and the lack of essential amenities in your room. Maintaining a pristine environment and providing well-equipped accommodations are fundamental to our commitment to guest satisfaction. Rest assured, we are thoroughly investigating the lapses in our housekeeping and provisioning processes to prevent such occurrences in the future. Your feedback is invaluable, and w... read more
Better than expectations. Knowing this was a 2-3 star hotel for s short trip is i wasnt expecting much and the experience delived was slightly better than expected. The room was clean it wasnt anything super special but definitely large enough for a family of six to not be cramped for a two day stay.
Business response:
Dear Joseph, Thank you for your feedback on Extended Stay America. We are pleased that your experience exceeded your expectations and that you found the room clean and spacious for your family. Providing a comfortable stay for our guests is our priority. We appreciate your comments and hope to welcome you back for an even better experience in the future.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Select Suites - South Bend - Mishawaka - South
How is Extended Stay America Select Suites - South Bend - Mishawaka - South rated?
Extended Stay America Select Suites - South Bend - Mishawaka - South has a 3.5 star rating with 989 reviews.
When is Extended Stay America Select Suites - South Bend - Mishawaka - South open?
Extended Stay America Select Suites - South Bend - Mishawaka - South is open now. It will close tomorrow at 12:00 a.m.